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Asticom Technology Inc is seeking a proactive Property Admin Associate to oversee soft services delivery across our property portfolio. You will manage third-party providers for housekeeping, hygiene, waste, pest control, and landscaping, ensuring compliance with HSE standards and optimal budgets.
You will perform regular facilities inspections, enforce quality standards, and serve as on-site responder for incidents and service recovery, while contributing to continuous improvement and
We are seeking a proactive Property Admin Associate to oversee the seamless delivery of soft services across our property. In this role, you will be directly responsible for managing third-party soft service providers—including housekeeping, sanitary hygiene, waste management, pest control, and landscaping. Your mission will be to ensure strict compliance with HSE standards, optimize operational budgets, and maintain top-tier property presentation at all times.
Vendor Management & SLA Oversight
Supervise in-house teams and third-party contractors for housekeeping, pest control, hygiene, landscaping, and waste services.
Conduct monthly performance evaluations against agreed KPIs and SLAs.
Manage site handover/takeover processes, raise construction defect logs for new developments, and verify completed maintenance works.
Quality Assurance & Facility Inspections
Perform daily walkthroughs of retail concourses, restrooms, parking structures, loading bays, and back-of-house areas.
Maintain a continuous physical presence during peak shopping hours and busy event seasons.
Enforce BICS (British Institute of Cleaning Science) standards to consistently achieve a 98%+ Mystery Shopper score.
HSE, Risk & Emergency Response
Conduct occupational health and safety audits, process work permits, and review Safe Work Method Statements (SWMS).
Act as the primary on-site responder for facilities helpdesk escalations, emergency incidents, and weather-related service recovery.
Financial Management & Administration
Track consumables, stock levels, and spare parts utilization.
Implement cost-saving initiatives under a fixed operational budget.
Draft scopes of work (SOW) and evaluate technical vendor proposals before escalation to Corporate FM.
Collect and analyze sustainability metrics regarding waste diversion and utility usage.
Education: Bachelor's Degree in Management or any related business/technical field.
Experience: 1–2 years in Mall Operations or Property Management focused on soft services.
Technical Skills: Hands-on experience managing third-party contractors and in-house teams; proficiency in MS Office (Word, Excel, PowerPoint); familiarity with basic accounting and fixed-budget cost control.
Certifications: BICS certification is preferred (not required).
Core Competencies: Strong critical thinking, report writing, project management, and sound knowledge of HSE regulations.