Property Management Admin Pro — Tenant & Leasing Support

Sagan Recruitment; Philippines; On-site; PHP 622,000 - 745,000; Full time

Job summary

Sagan Recruitment is seeking a Property Management Administrative Assistant to support U.S.-based property management firms from the Philippines. You will handle tenant communications, leasing paperwork, maintenance ticket updates, scheduling, and day-to-day operations.

The role focuses on administrative workflows, accurate record-keeping, and providing proactive support across residential portfolios. Ideal candidates are highly organized, with strong English communication and detail orientation.

Qualifications

• 3+ years of administrative support experience.
• Strong written and verbal English communication skills.
• Excellent organizational and time-management abilities.
• Comfortable handling phone, email, and chat communication.
• Tech-savvy with the ability to learn new software quickly.

Responsibilities

• Respond to tenant inquiries via phone, email, and text.
• Provide updates approved by the property manager.
• Assist with scheduling updates, rental information, and general tenant questions.
• Maintain accurate communication records within property management systems.
• Send lease documents and assist with leasing paperwork.
• Coordinate scheduling for showings and inspections.
• Log and track maintenance requests and update ticket statuses.
• Answer incoming calls for property management operations.
• Maintain organized digital records and update systems like Buildium, AppFolio, Property Meld, LeadSimple, Notion, and Google Workspace.

Skills

Administrative support

English communication

Organization

Time management

Tech-savvy

Tools

Buildium

AppFolio

Property Meld

LeadSimple

Google Workspace

Notion

Job description

Sagan Recruitment is seeking a Property Management Administrative Assistant to support U.S.-based property management firms from the Philippines. You will handle tenant communications, leasing paperwork, maintenance ticket updates, scheduling, and day-to-day operations.

The role focuses on administrative workflows, accurate record-keeping, and providing proactive support across residential portfolios. Ideal candidates are highly organized, with strong English communication and detail orientation.