Project Transition Manager (BPO)

Private Advertiser; Quezon City; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Private Advertiser is seeking an experienced Project/Program Manager to oversee a broad portfolio of global programs. You will define value propositions, work plans, resource needs, budgets and timelines for multi-geo initiatives and monitor performance in the project reporting system.

You will conduct PM metrics reviews, facilitate peer and management reviews, and support the PM Help Desk. Strong Prince2 or PMP certification and exceptional communication are essential.

Qualifications

• Extensive PM experience required with multi-geo programs.
• Certified in Prince2 or PMP is mandatory.
• Strong written skills to document RAID and action plans.

Responsibilities

• Manages a broad, complex portfolio of projects
• Defines value proposition, work plan, resources, timelines and budgets for global programs
• Monitors project performance in the Project Reporting System
• Conducts PM Metrics and Practices Reviews
• Facilitates Peer Project Reviews and Management Project Reviews
• Supports PM Help Desk

Skills

MS Project

Copilot

PM Metrics

Facilitation

Communication skills

Tools

Project management tools

PMIS tools

Job description

About the role

Individuals have a deep understanding of their own subject area and a broad understanding of related subject areas. They handle diverse issues and lead projects that contribute to the company's objectives. Projects will have large teams and will be globally dispersed, both with IT and business employees. The projects and programs usually have global impact and have complex business and technical challenges.

Key responsibilities

• Manages a broad, complex portfolio of projects

• Defines program value proposition, work plan, resource needs, timeline and budget for global programs

• Monitors project performance in the Project Reporting System

• Conducts PM Metrics and Practices Reviews

• Facilitates Peer Project Reviews and Management Project Reviews

• Supports PM Help Desk

About you

• Typically requires 8-10 years relevant experience in BPO - Banking/Healthcare/Insurance

• Must have minimum 3-5 years of experience in Project Program Management

• MS Project and Copilot experience

• Exceptional written skills to document RAID items and Improvement plans

• Experience in handling international projects (Multi Geo)

• Mandatory certification in Prince 2 or PMP

• Exceptional understanding of BPO Project Management principles and techniques

• Expert proficiency in the specific tools that are available and required as part of the company's project management information system

• Exceptional ability to identify, develop and quantify any required corrective action plans

• Exceptional facilitation and communication skills