Senior Project Manager

Gear Inc; Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Gear Inc is seeking an experienced operations and project management professional to lead PMO initiatives across global locations.

You will design best practices, oversee project timelines, and coordinate with senior leaders to ensure successful delivery.

The role requires strong analytics, PMP/Lean Six Sigma certifications, and willingness to travel.

Qualifications

• Bachelor's degree or equivalent work experience.
• 4+ years in operations, project, or program management (BPO or tech/IT fields preferred).
• Lean Six Sigma or PMP certifications highly desired.
• Willingness to travel to Gear Inc. locations globally.

Responsibilities

• Design and develop best practices for project management aligned with corporate strategies.
• Oversee PMO activities with senior management to meet project timelines.
• Provide direction and development to PMO leads to improve performance.
• Manage resource allocations and project portfolio to prevent delays.
• Build cross-geography relationships while handling new accounts and launches.
• Define communication strategy with stakeholders and executives.
• Standardize PM tools and methodologies including risk, budgeting, and reporting.

Skills

Analytical skills

Project management

Operations management

Program management

Stakeholder communication

PMP/Lean Six Sigma

Education

Bachelor's degree or equivalent

Job description

Key Responsibilities:

Design and develop best practices and processes on project management to ensure that it aligns with corporate objectives and strategies.

Oversee all project management activities through collaboration with senior management and department/functional leaders and ensure all project timelines are being met at all times.

Provide direction, guidance, support, and development to PMO leads to improve individual performance and competencies

Manage project resource allocations and portfolio of projects and address opportunities and gaps that may cause delays or failure in implementation.

Build solid working relationships across geographies and organizations by managing and executing all stages of any standard and special projects including but not limited to new account launch, new line of business or account ramp, tools implementation, etc.

Define communication strategy to effectively manage communication with all stakeholders and serve as the liaison between the project management team and the executives/senior leaders.

Standardize project management tools and methodology by leveraging both industry and company standards including but not limited to implementation of project risk management framework, budget management, project performance tracking, and documentation and reporting practices

Desired Qualifications

Bachelors degree or equivalent work experience

At least 4 years of experience in Operations, Project management, and/or Program Management roles (BPO industry preferred, or relevant industries like Tech, E-Commerce, IT or similar)

Highly analytical; experience with advanced analytics techniques and tools will be advantageous

Can confidently drive engagement with teams located in multiple locations and effectively communicate with different types of stakeholders and clients

PMP, Lean, or Lean Six Sigma certifications highly desired

Ability to travel to Gear Inc. locations globally as needed