Project Manager/Supervisor

Argold Jobs Inc.; Mandaluyong; Hybrid; PHP 669,600 - 892,800; Full time

Job summary

A technology recruitment agency is looking for a Change and Project Manager responsible for overseeing IT and business process changes. The role includes managing the Change Management process, conducting risk assessments, and ensuring effective communication of changes to stakeholders. Candidates should have a Bachelor’s degree in IT or similar fields, along with 3–5 years of experience in IT service management. This position offers a hybrid work setup based in Mandaluyong.

Qualifications

• Bachelor's degree in IT, Computer Science, or related field.
• Minimum 3–5 years of IT service management or IT operations experience.
• Knowledge of ITIL Change Management processes is required.
• Experience in media, broadcasting, or telecom industry is an advantage.

Responsibilities

• Manage the Change Management process and maintain the Change Request (CR) register.
• Conduct risk and impact assessments for proposed IT or operational changes.
• Coordinate with the Change Advisory Board (CAB) for approvals.
• Ensure effective communication of changes to stakeholders.
• Oversee testing and validation before deployment.
• Conduct post-implementation reviews to evaluate success.

Skills

Change Management

Risk Assessment

Stakeholder Management

Communication Skills

Organizational Skills

Education

Bachelor’s degree in IT, Computer Science, or related field

Job description

Position:

Change and Project Manager

Agency Company:

Argold Jobs Inc.

Deployment Area:

Sheridan St., Mandaluyong City

Work Set-up:

Hybrid | Full time

Position Overview

The Change Manager oversees the structured management of IT and business process changes within the company. This role ensures that all system, infrastructure, and operational changes are assessed, tested, approved, and communicated properly—minimizing risks and avoiding disruptions to broadcasting, digital, and telecom operations.

Key Responsibilities

• Manage the Change Management process and maintain the Change Request (CR) register.
• Conduct risk and impact assessments for proposed IT or operational changes.
• Coordinate with the Change Advisory Board (CAB) for approval and prioritization.
• Ensure effective communication of upcoming changes to stakeholders.
• Oversee testing and validation before deployment.
• Conduct post-implementation reviews to evaluate success and document lessons learned.
• Provide metrics and reports on change success rates, failures, and trends.

Qualifications

• Bachelor’s degree in IT, Computer Science, or related field.
• Minimum 3–5 years of IT service management or IT operations experience.
• Knowledge of ITIL Change Management processes is required.
• Experience in media, broadcasting, or telecom industry is an advantage.
• Strong organizational, communication, and stakeholder management skills.