Project Manager – OSS/BSS & Digital Transformation

UPTC; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

UPTC in Taguig City, Metro Manila, seeks a Project Manager to lead OSS/BSS and digital transformation initiatives. You will plan, execute, and deliver complex programs, coordinating cross-functional teams, vendors, and stakeholders to ensure on-time, on-budget delivery with measurable business impact.

Your role focuses on building robust project plans, managing risks, and driving organizational change to realize value from technology investments in a fast-paced telecom environment.

Qualifications

• 3–5+ years of IT Project Management experience.
• Experience managing enterprise software, system implementation, or digital transformation projects.
• Strong knowledge of SDLC and project delivery methodologies (Agile, Scrum, Waterfall).
• Experience handling cross-functional technical teams.
• Stakeholder and client management experience.
• Bachelor's degree.

Responsibilities

• Leading planning, initiation, and execution of OSS/BSS and digital transformation projects from conception to delivery and closure.
• Developing project plans, timelines, budgets, and resource allocations while managing risks.
• Coordinating with technical, operations, and business stakeholders for alignment with objectives.
• Monitoring progress, KPIs, and reporting to senior management and sponsors.
• Managing scope, schedule, and budget; implementing corrective actions as needed.
• Facilitating communication among project teams, vendors, and partners.
• Conducting post-project reviews and capturing lessons learned.
• Supporting change management to realise project benefits.
• Identifying and implementing process improvements and best practices in project management.

Skills

IT Project Management

Stakeholder management

Cross-functional teamwork

Agile methodologies

Telecom domain knowledge

Education

Bachelor's degree

Tools

OSS/BSS platforms

CRM systems

Billing systems

Job description

About the role

We are seeking a Project Manager – OSS/BSS & Digital Transformation to join UPTC in Taguig City, Metro Manila on a full-time basis. This is a strategic position that will oversee the planning, execution, and delivery of critical operational support system (OSS), business support system (BSS), and digital transformation initiatives. As Project Manager, you will play a pivotal role in driving technological advancement and organisational change, ensuring projects are delivered on time, within budget, and to the highest quality standards. This position requires someone who can manage complex, multi-stakeholder projects whilst maintaining focus on business outcomes and customer impact.

What you'll be doing

• Leading the planning, initiation, and execution of OSS/BSS and digital transformation projects from conception through to successful delivery and closure
• Developing comprehensive project plans, timelines, budgets, and resource allocations whilst identifying and managing project risks and dependencies
• Coordinating with cross-functional teams including technical, operations, and business stakeholders to ensure alignment with organisational objectives
• Monitoring project progress, tracking key performance indicators (KPIs), and delivering regular status reports to senior management and project sponsors
• Managing project scope, schedule, and budget control, implementing corrective actions as needed to ensure on-time and on-budget delivery
• Facilitating communication and collaboration amongst all project team members, vendors, and external partners
• Conducting post-project reviews and documentation to capture lessons learned and improve future project delivery
• Supporting the change management process to ensure successful adoption and realisation of project benefits
• Identifying and implementing process improvements and best practices within project management frameworks

What we're looking for

• Non-Negotiable Requirements
  • 3-5+ years of IT Project Management experience
  • Experience managing enterprise software, system implementation, or digital transformation projects
  • Strong knowledge of SDLC and project delivery methodologies (Agile, Scrum, Waterfall)
  • Experience handling cross-functional technical teams
  • Stakeholder and client management experience
  • Bachelor's degree
• Highly Preferred
  • Experience in Telecommunications industry
  • Experience with OSS/BSS platforms and implementations
  • Exposure to CRM, Billing, Order Management, Service Provisioning, Network Management, or Telecom Operations Systems
  • Experience in telecom technology transformation projects