Project Juggernaut (Airlines Account) - CSR | Cebu IT Park

Gratitude Philippines; Philippines; On-site; PHP 203,000 - 243,000; Full time

Benefits offered by this job

Health benefits

Incentives

Career growth opportunities

Job summary

Gratitude Philippines is seeking a Customer Service Representative for our premium Airlines Account in Cebu IT Park. You will assist international customers with flight inquiries, bookings, and concerns while delivering world-class service.

The role requires C1 level English proficiency and at least 6 months of BPO experience, with on-site work in Cebu IT Park. Enjoy competitive compensation and benefits, plus career growth opportunities.

Qualifications

• Two years of college or college graduate
• At least 6 months of solid BPO experience
• C1 level English proficiency and excellent verbal communication

Responsibilities

• Assist international customers with flight inquiries, bookings and concerns.
• Deliver world-class service to airline account customers.

Skills

BPO experience

English proficiency

Education

Two years of college or college graduate

College degree / graduate

Job description

Project Juggernaut (Airlines Account) - Customer Service Representative | Cebu IT Park

*Location:* Cebu IT Park, Cebu City - Onsite

*Salary:* Up to PHP 20,000 package (Up to PHP 25,000 with salary approval)

*Job Type:* Full-time

About the Role

Join our premium Airlines Account as a Customer Service Representative. You will be assisting international customers with flight-related inquiries, bookings, and concerns while delivering world-class service.

Qualifications

• Completed at least 2 years in college (with no back subjects) for Old Curriculum OR College Graduate
• With at least 6 months of solid BPO experience (recent)
• Must have C1 level English proficiency - excellent verbal communication skills with proficiency close to Standard American English
• Willing to work on-site in Cebu IT Park

What We Offer

• Competitive salary package up to PHP 25,000 depending on experience
• Premium and stable Airlines account
• Career growth opportunities
• Health benefits and incentives