Airline Account CSR: Global Travel Support

Gratitude Philippines; Cebu City; Sur place; PHP 279 000 - 424 000; Plein temps

Résumé du poste

Gratitude Philippines is seeking a Customer Service Representative for Project Juggernaut, our premium airline account. If you excel in English communication and enjoy helping travelers, you could be a great fit.

You'll handle flight bookings, itinerary changes, and travel inquiries via voice calls, delivering world-class support with professionalism and empathy on every interaction. Join a dynamic, professional team handling international customers in a fast-paced setting, with opportunities

Qualifications

• C1-level English with clear American pronunciation.
• College graduate or at least 2 years of college; no back subjects.
• 6+ months of recent BPO experience.

Responsabilités

• Assist customers with flight bookings and changes.
• Provide voice-based customer support.
• Address inquiries with professionalism and empathy.
• Deliver exceptional customer experience on every call.

Connaissances

C1 English

Verbal communication

Formation

College background (2 years)

Description du poste

Gratitude Philippines is seeking a Customer Service Representative for Project Juggernaut, our premium airline account. If you excel in English communication and enjoy helping travelers, you could be a great fit.

You'll handle flight bookings, itinerary changes, and travel inquiries via voice calls, delivering world-class support with professionalism and empathy on every interaction. Join a dynamic, professional team handling international customers in a fast-paced setting, with opportunities