Airline Account (Project Juggernaut)

Gratitude Philippines; Cebu City; Sur place; PHP 279 000 - 424 000; Plein temps

Résumé du poste

Gratitude Philippines is seeking a Customer Service Representative for Project Juggernaut, our premium airline account. If you excel in English communication and enjoy helping travelers, you could be a great fit.

You'll handle flight bookings, itinerary changes, and travel inquiries via voice calls, delivering world-class support with professionalism and empathy on every interaction. Join a dynamic, professional team handling international customers in a fast-paced setting, with opportunities

Qualifications

• C1-level English with clear American pronunciation.
• College graduate or at least 2 years of college; no back subjects.
• 6+ months of recent BPO experience.

Responsabilités

• Assist customers with flight bookings and changes.
• Provide voice-based customer support.
• Address inquiries with professionalism and empathy.
• Deliver exceptional customer experience on every call.

Connaissances

C1 English

Verbal communication

Formation

College background (2 years)

Description du poste

We're Hiring: Customer Service Representative – Airline Account (Project Juggernaut)

Ready for takeoff? Join Project Juggernaut, a premium Airline Account, and build your career in a fast-paced, global customer service environment. If you have exceptional English communication skills and a passion for helping people, we want to hear from you.

Why Join Us?

• Exciting Airline Account


• Career growth opportunities


• Work with international customers


• Dynamic and professional work environment

What You'll Do

• Assist customers with flight bookings, itinerary changes, and travel-related inquiries.


• Provide world-class customer support through voice interactions.


• Resolve customer concerns with professionalism and empathy.


• Deliver an exceptional customer experience on every call.

Qualifications

We're looking for candidates with C1-level English proficiency—excellent verbal communication skills with pronunciation close to Standard American English.

You may qualify if you are:

• College Graduate – with or without BPO experience.


• Completed at least 2 years in college (no back subjects) with at least 6 months of recent solid BPO experience.