Project Coordinator III

Astreya Partners Inc. Under the name Astreya PHP, Philippine Branch; Philippines; Hybrid; PHP 350,000 - 550,000; Full time

Job summary

Astreya PHP, Philippine Branch, invites applications for a Project Coordinator II to plan and coordinate projects from initiation to delivery, including logistics, network/server/software deployments, and PC deployments. You will work with regional teams to ensure timely progress and issue resolution.

You will gather requirements, track schedules, generate reports, and escalate blockers as needed while maintaining strong communication with stakeholders and ensuring adherence to SLAs and KPIs

Qualifications

• Associate's degree or equivalent from a two-year college or technical school; 2–5 years of related experience.
• Experience with Google Workspace tools and strong written and verbal communication.
• Ability to work independently and in a team; problem solving and confidentiality.

Responsibilities

• Gather and maintain project requirement lists.
• Provide weekly project updates including actions.
• Schedule and coordinate project reviews; follow up on actions.
• Communicate status effectively to the team.
• Maintain and monitor project plans, schedules, hours, and expenditures.
• Identify issues, resolve blockers, and escalate to the manager.
• Participate in stakeholder meetings and take notes.
• Document and follow up on actions and decisions from meetings.
• Collaborate with regional teams for resources and ticket resolution.
• Monitor ticketing system daily; reassign and create tickets as needed.
• Produce regular reports as required.
• Identify trends or recurring problems and escalate to management.
• Identify opportunities for process improvement.
• Develop knowledge and keep up-to-date with procedures.
• Work with SDMs/PMs on analytical needs; identify metrics, SLAs, KPIs; deliver insights.
• Other duties as required.

Skills

Google Workspace

Communication skills

Ticketing systems

Project management

Tech environment

Proactive attitude

Customer service

Teamwork

Multitasking

Judgment

Confidentiality

Flexibility

Hybrid/Remote

Flexible hours

Education

Associate's degree or equivalent

Tools

Google Workspace

Ticketing systems

Project management system

Job description

What this Job Entails

The Project Coordinator II will plan and coordinate aspects of projects from initiation to delivery. Projects often involve logistics planning, network, server, and/or software implementation/upgrades, PC deployment and the like. Projects may vary in number, size and complexity. Scope: Works on assignments that are moderately difficult, requiring judgment in resolving issues Requires little instruction on new assignments and infrequent checks on daily work

Your Roles and Responsibilities

• Gather and maintain project requirement lists.
• Provides weekly project updates including action item updates.
• Schedules and coordinates project reviews and follows up on assigned actions.
• Effectively and accurately communicate status to the team.
• Maintains and monitors project plans, project schedules, work hours and expenditures.
• Assists with identifying project issues, resolving blockers, and/or escalating the issue to the manager.
• Takes part in organizing, attending and participating in stakeholder meetings.
• Documents and follows up on important actions and decisions from meetings.
• Collaborates with various regional teams responsible for project resources and ticket resolution.
• Assists with daily monitoring of the ticketing system, reassigning and creating tickets where required.
• Produces regular reports as required.
• Assists with identifying trends or recurring problems and escalates to management for resolution.
• Assists with locating and defining new process improvement opportunities.
• Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures.
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics, SLAs, and KPIs, and delivering actionable insights to relevant decision-makers.
• Other duties as required.

Required Qualifications/Skills

• Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.
• Experience working with Google Workspace tools Excellent Communication skills, both verbal and written Previous experience with ticketing systems and/or project management system Understanding of or previous experience in a technology driven environment Proactive attitude and dependable Excellent customer service skills Ability to work both within a team and independently Ability to multitask and prioritize workload Ability to use good judgment, as well as problem-solving and decision making skills Ability to maintain confidentiality and professional decorum

Preferred Qualifications

• Understanding or previous experience with ticketing systems and/or project management system Understanding of or previous experience in a technology driven environment

Physical Demand & Work Environment

Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!