Project Coordinator

All Visual and Lights Systems; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A multimedia solutions provider in Quezon City is looking for a Service Coordinator to manage technical assistance and maintenance operations in audio-visual projects. Responsibilities include serving as the main contact for clients, coordinating service activities, and creating documentation for projects. Ideal candidates should have an IT or engineering background and some related work experience.

Qualifications

• Candidates should possess a basic understanding of audio-visual technology.
• Experience in customer support or service coordination is preferred.

Responsibilities

• Serve as the point of contact for customers seeking technical assistance.
• Create JIRA tickets for service, maintenance, and equipment concerns.
• Coordinate services and maintenance activities with various teams.

Skills

Technical assistance communication

Service coordination

Education

IT or Engineering-related courses

Job description

A Service Coordinator is often involved in the day-to-day services and maintenance operations in Audio-Visual projects. They organize and communicate details between team members, managers, suppliers, and clients.

Duties and Responsibilities

• Serve as the point of contact for customers seeking technical assistance
• Creating JIRA tickets for service, maintenance, and equipment concerns
• Coordinate services and maintenance activities, resources, equipment, and information
• Coordinate with Managers, Engineers, and clients to resolve AV-service matters
• Involvement in service-related documentations, plans, and reports

Qualifications

• Any IT or Engineering-related courses
• 6 months to 1 year of related experience