AV Service Coordinator: Tech Support & Operations

All Visual and Lights Systems; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A multimedia solutions provider in Quezon City is looking for a Service Coordinator to manage technical assistance and maintenance operations in audio-visual projects. Responsibilities include serving as the main contact for clients, coordinating service activities, and creating documentation for projects. Ideal candidates should have an IT or engineering background and some related work experience.

Qualifications

• Candidates should possess a basic understanding of audio-visual technology.
• Experience in customer support or service coordination is preferred.

Responsibilities

• Serve as the point of contact for customers seeking technical assistance.
• Create JIRA tickets for service, maintenance, and equipment concerns.
• Coordinate services and maintenance activities with various teams.

Skills

Technical assistance communication

Service coordination

Education

IT or Engineering-related courses

Job description

A multimedia solutions provider in Quezon City is looking for a Service Coordinator to manage technical assistance and maintenance operations in audio-visual projects. Responsibilities include serving as the main contact for clients, coordinating service activities, and creating documentation for projects. Ideal candidates should have an IT or engineering background and some related work experience.