Project-Based Customer Service Pro - On-Site, Paid Training

247.ai Philippines; Taguig; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Paid training

Career opportunities

Allowances

Performance bonuses

Job summary

247.ai Philippines is a top-tier tech solutions company specializing in BPO services for global clients. With 2,000+ local employees, we have been certified as a great place to work in the Philippines and have delivered exceptional consumer experiences since 2006.

Join us for a streamlined one-day hiring process via the Digital Recruitment Hub, available Monday to Friday, from 10 AM to 6 PM, and explore paid training, allowances and performance bonuses.

Qualifications

• High School Graduate with at least six months of call center experience.
• Senior High School graduate and up with or without call center experience.
• Willing to work on-site.
• Excellent oral and written communication skills.
• Able to educate customers on inquiries and other product information.
• Able to handle issues and complaints in a professional manner.

Responsibilities

• Deliver customer satisfaction and problem resolution to the client’s customers.
• Resolve customer needs, concerns, and problems.
• Educate the customer on detailed product information.
• Document customer cases accurately.
• Escalate, transfer and redirect customer concerns properly.
• Learn and apply ongoing training and program updates to improve issue handling.

Skills

Communication skills

Education

High School Graduate

Senior High School Graduate

Job description

247.ai Philippines is a top-tier tech solutions company specializing in BPO services for global clients. With 2,000+ local employees, we have been certified as a great place to work in the Philippines and have delivered exceptional consumer experiences since 2006.

Join us for a streamlined one-day hiring process via the Digital Recruitment Hub, available Monday to Friday, from 10 AM to 6 PM, and explore paid training, allowances and performance bonuses.