Project and Service Manager

BASEMED KARE INC; Manila; On-site; PHP 600,000 - 1,200,000; Full time

Benefits offered by this job

Company events

Free parking

On-site parking

Paid training

Pay raise

Promotion to permanent employee

Job summary

BASEMED KARE INC is seeking a Project & Service Manager to lead end-to-end project delivery and oversee daily service operations in Manila. The role requires an engineering degree and a license as Electrical or Civil Engineer, plus at least 1 year of related experience.

The candidate should communicate fluently, supervise teams, and be willing to travel. The position emphasizes coordinating cross-functional teams, managing budgets and timelines, and ensuring compliance with SLAs and KPIs while

Qualifications

• Degree in Engineering discipline.
• Licensed Electrical or Civil Engineer.
• Minimum 1 year working experience in Project Management and Engineering related career.
• Willing to travel.
• Ability to communicate fluently, supervise, and organize subordinates’ area of responsibilities.

Responsibilities

• Lead end-to-end project delivery from initiation through closure.
• Define project scope, objectives, timelines, budgets, and deliverables.
• Develop and maintain project plans, schedules, and resource allocations.
• Monitor project progress and manage risks, issues, and dependencies.
• Coordinate cross-functional teams to achieve project goals.
• Prepare and present project status reports to stakeholders.
• Ensure projects meet quality standards and business requirements.
• Oversee day-to-day service operations and service delivery performance.
• Ensure compliance with SLAs and KPIs.
• Manage incident, problem, and change management processes.
• Continuously improve service quality, efficiency, and customer satisfaction.
• Monitor service performance and identify areas for optimization.
• Coordinate service transitions following project implementation.

Skills

Project management

Service management

Team leadership

Communication

Education

Engineering degree

Licensed Electrical or Civil Engineer

Job description

Job description:

Project Management

• Lead end-to-end project delivery from initiation through closure.
• Define project scope, objectives, timelines, budgets, and deliverables.
• Develop and maintain project plans, schedules, and resource allocations.
• Monitor project progress and manage risks, issues, and dependencies.
• Coordinate cross-functional teams to achieve project goals.
• Prepare and present project status reports to stakeholders.
• Ensure projects meet quality standards and business requirements.

Service Management

• Oversee day-to-day service operations and service delivery performance.
• Ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Manage incident, problem, and change management processes.
• Continuously improve service quality, efficiency, and customer satisfaction.
• Monitor service performance and identify areas for optimization.
• Coordinate service transitions following project implementation

Others

• Degree in Engineering discipline. License Electrical or Civil Engineer
• Minimum 1 year working experience in Project Management and Engineering related career.
• With determination to achieve results.
• Ability to communicate fluently, supervise, and organize subordinates’ area of responsibilities.
• Willing to travel.

Benefits:

• Company events
• Free parking
• On-site parking
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person