Program Associate, Learning & Partnerships (Hybrid)

New Energy Nexus; Cagayan de Oro; Remote; PHP 350,000 - 520,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Paid holidays

Job summary

New Energy Nexus seeks a Junior Program Associate to support its New Energy Academy training programs in the Philippines. The role focuses on learner coordination, logistics, records, and partner communications to ensure smooth delivery of online and in-person sessions.

Based in Visayas or Mindanao, the position is full-time and mostly virtual with occasional domestic travel for events. Strong organizational and communication skills, plus fluency in English, Cebuano, and Tagalog, are essential.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• High level of patience and empathy.
• Attention to detail and ability to meet deadlines.
• Strong organizational and coordination skills, and ability to manage multiple cohorts, schedules and tasks simultaneously.
• Good written and verbal communication.
• Able to work in Cebuano, Tagalog and English.

Responsibilities

• Manage learner coordination throughout the training lifecycle, from registration to completion and offboarding.
• Serve as the primary point of contact for learners across online and offline programs.
• Provide first-level administrative and technical support for learners, including LMS navigation and registration.
• Respond to learner inquiries via email, phone, chat.
• Assist learners with program registration, course selection, and platform navigation.
• Support and host online and in-person training sessions, including attendance and coordination with instructors.
• Record and monitor learner payments and payment status, and maintain records.
• Assist in developing and updating training program documentation.
• Support partner engagement activities and marketing/outreach.

Skills

Fluent English

Fluent Cebuano

Fluent Tagalog

Attention to detail

Education

Bachelor's degree

Tools

Google Workspace

Microsoft Office

Zoom

Google Meet

Messenger

Job description

New Energy Nexus seeks a Junior Program Associate to support its New Energy Academy training programs in the Philippines. The role focuses on learner coordination, logistics, records, and partner communications to ensure smooth delivery of online and in-person sessions.

Based in Visayas or Mindanao, the position is full-time and mostly virtual with occasional domestic travel for events. Strong organizational and communication skills, plus fluency in English, Cebuano, and Tagalog, are essential.