Learning Programs Coordinator (Hybrid/Remote)

New Energy Nexus; Bacolod; Remote; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Paid holidays

Job summary

New Energy Nexus is seeking a Junior Program Associate to support New Energy Academy's training programs. You will coordinate learners, manage logistics, keep records, and communicate with partners to ensure smooth delivery for online and in-person sessions.

The role is full-time, mostly virtual with occasional travel within the Philippines. Candidates should have a Bachelor's degree or relevant experience, strong organizational and communication skills, and fluency in Cebuano, Tagalog, and

Qualifications

• Bachelor's degree or equivalent relevant experience.
• High level of patience and empathy.
• Attention to detail and ability to meet deadlines.
• Strong organizational and coordination skills, and ability to manage multiple cohorts, schedules and tasks simultaneously.
• Good written and verbal communication.
• Fluent in Cebuano, Tagalog and English.
• Proficient in Google Workspace / Microsoft Office, Zoom, Google Meet, Messenger, or similar tools.
• Willing to support occasional in-person activities as part of a hybrid work arrangement.

Responsibilities

• Manage learner coordination throughout the training lifecycle, from registration to completion.
• Serve as primary contact for learners across online and offline training programs.
• Provide first-level administrative and technical support for learners (course access, LMS navigation, registration).
• Respond to learner inquiries promptly via multiple channels (email, phone, chat).
• Assist learners with program registration, course selection, and platform navigation.
• Identify barriers to learner participation and escalate as needed.
• Support and host online and in-person training sessions with attendance and technical setup.
• Record learner payments and monitor payment status; maintain records.
• Assist in developing training program documentation.
• Support partner engagement activities and NEA marketing/outreach.

Skills

Patience

Empathy

Attention to detail

Organization

Communication

Fluent in Cebuano, Tagalog and English

Education

Bachelor's degree or equivalent relevant experience

Tools

Google Workspace

Microsoft Office

Zoom

Google Meet

Messenger

Job description

New Energy Nexus is seeking a Junior Program Associate to support New Energy Academy's training programs. You will coordinate learners, manage logistics, keep records, and communicate with partners to ensure smooth delivery for online and in-person sessions.

The role is full-time, mostly virtual with occasional travel within the Philippines. Candidates should have a Bachelor's degree or relevant experience, strong organizational and communication skills, and fluency in Cebuano, Tagalog, and