Junior Learning Programs Coordinator — Hybrid

New Energy Nexus; Cebu City; Hybrid; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Paid holidays

Job summary

New Energy Nexus seeks a Junior Program Associate to support the New Energy Academy's training programs, coordinating learners, logistics, records, and partner communications for both online and in-person delivery.

You will serve as the primary contact for learners, provide technical and admin support, and help ensure smooth training operations across multiple cohorts and locations in a hybrid work setting.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• Patience, empathy and strong attention to detail are required.
• Excellent written and verbal communication.
• Strong organizational and coordination skills for managing multiple cohorts and schedules.
• Fluency in Cebuano, Tagalog and English.

Responsibilities

• Manage learner coordination throughout the training lifecycle from registration to course completion.
• Serve as the primary contact for learners across online and offline programs.
• Provide first-level admin and technical support for learners (course access, LMS navigation, registration).
• Respond to learner inquiries via email, phone, chat.
• Assist learners with program registration and course selection.
• Identify barriers to learner participation and coordinate support.
• Host online and in-person training sessions and coordinate with instructors.
• Record and monitor learner payments and payment statuses.
• Assist in developing and updating training program documentation.
• Support partner engagement activities and NEA marketing/outreach.

Skills

Patience & empathy

Attention to detail

Organizational skills

Multilingual (Cebuano, Tagalog, & ENgl

Education

Bachelor's degree or equivalent

Tools

Google Workspace

Zoom

MS Office

Job description

New Energy Nexus seeks a Junior Program Associate to support the New Energy Academy's training programs, coordinating learners, logistics, records, and partner communications for both online and in-person delivery.

You will serve as the primary contact for learners, provide technical and admin support, and help ensure smooth training operations across multiple cohorts and locations in a hybrid work setting.