Program Advisor - India

Interview Kickstart; Hinoba-an; On-site; PHP 500,000 - 680,000; Full time

Job summary

Interview Kickstart is seeking a customer-facing advisor in the Philippines to guide candidates through tech interview preparation. You will understand needs, recommend courses, and align offerings with goals, while building lasting relationships and tracking progress.

Ideal candidates bring 1–5 years in customer-facing roles, strong communication, and CRM experience, enabling tailored support and effective outcomes for learners across programs.

Qualifications

• BE (Preferably Computer science), MCA preferred.
• 1 - 5 Years of experience in a customer-facing or advisor role, preferably in education or career services.
• Strong understanding of technical interview processes and preparation strategies.
• Excellent communication skills, both verbal and written.
• Ability to build rapport with customers and provide tailored support.
• Experience with CRM software and managing candidate databases.

Responsibilities

• Connecting with customers to understand their needs and challenges as they prepare for upcoming tech interviews.
• Providing guidance and support to candidates on course selection and prerequisites.
• Effectively communicating product offerings and how they align with candidate goals.
• Offering personalized strategies and resources to help candidates succeed.
• Maintaining relationships with candidates throughout their preparation journey.
• Tracking candidate progress and providing feedback for improvement.
• Staying abreast of industry trends and interview processes to provide the most relevant advice.
• Contributing to developing training materials and resources for candidates.

Skills

Customer-facing

Communication

CRM software

Relation-building

Interview prep

Education

BE / MCA preferred

Tools

CRM systems

Job description

What does the role entail?

• Connecting with customers to understand their needs and challenges as they prepare for upcoming tech interviews.

• Providing guidance and support to candidates on course selection and prerequisites.

• Effectively communicating product offerings and how they align with candidate goals.

• Offering personalized strategies and resources to help candidates succeed.

• Maintaining relationships with candidates throughout their preparation journey.

• Tracking candidate progress and providing feedback for improvement.

• Staying abreast of industry trends and interview processes to provide the most relevant advice.

• Contributing to developing training materials and resources for candidates.

What could excite you?

• Complete ownership; there is minimal management and extreme autonomy

• High pedigree, high calibre team

• Contribute directly to the success of the business & the top-line impact

• Top-of-the-line compensation

Requirements

• BE (Preferably Computer science), MCA preferred.

• 1 - 5 Years of experience in a customer-facing or advisor role, preferably in education or career services.

• Strong understanding of technical interview processes and preparation strategies.

• Excellent communication skills, both verbal and written.

• Ability to build rapport with customers and provide tailored support.

• Experience with CRM software and managing candidate databases.