Career Counsellor (Mumbai)

IIDE Education Private Limited; Hinoba-an; On-site; PHP 232,000 - 365,000; Full time

Job summary

IIDE Education Private Limited, a leading digital education brand, is seeking a Career Consultant to advise students and professionals on digital marketing programs from its Mumbai campus. You will conduct one-on-one counseling, guide program selection, and support the end-to-end admissions experience, building relationships to drive enrollments.

The role emphasizes consultative selling, CRM-driven lead management, and collaboration with internal teams to ensure a high-quality learner journey.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal, persuasion, and relationship-building abilities.
• Ability to work in a target-driven environment.

Responsibilities

• Counsel prospective students and working professionals on IIDE’s digital marketing programs.
• Conduct one-on-one career guidance sessions to understand learners’ interests and goals.
• Assist learners in selecting suitable programs and provide information on curriculum and outcomes.
• Manage leads through consultative conversations and convert inquiries into enrollments.
• Coordinate admissions processes and support fee collection where required.

Skills

Communication skills

Interpersonal skills

Relationship-building

Goal-oriented

CRM usage

Tools

CRM software

Job description

IIDE is India’s leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a strong focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today’s digital-first world.

Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands‑on training, real‑world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.

About the Role:

As a Career Consultant at IIDE’s Lower Parel (West), Mumbai campus, you will play a key role in helping students and working professionals identify the right digital marketing programs aligned with their career aspirations. This role involves understanding learner needs, providing personalized counseling, managing admissions processes, and driving enrollments through consultative guidance. You will work closely with prospective learners and internal teams to deliver a seamless and high-quality admissions experience.

What You’ll Do:

• Counsel prospective students and working professionals on IIDE’s digital marketing programs.
• Conduct one‑on‑one career guidance sessions to understand learners’ interests, strengths, and career goals.
• Assist learners in selecting suitable programs to support their personal and professional growth.
• Provide accurate information on courses, curriculum, career opportunities, and learning outcomes.
• Manage inbound and outbound leads through consultative and solution‑oriented conversations.
• Convert inquiries into enrollments while maintaining strong conversion ratios.
• Achieve weekly and monthly enrollment, revenue, and collection targets.
• Follow up consistently with prospective learners to drive engagement and admissions closure.
• Build and maintain strong relationships with prospective learners through personalized support.
• Understand student aspirations and provide tailored program recommendations.
• Maintain accurate lead, follow‑up, and admissions records in CRM systems.

Admissions Coordination:

• Coordinate with internal teams to ensure seamless onboarding and admissions documentation.
• Support fee collection processes and assist with education loan coordination where required.
• Ensure a smooth end‑to‑end admissions experience for learners.

Additional Duties:

• Contribute to process improvements in admissions and counseling workflows.
• Support admissions campaigns, student engagement initiatives, and counseling events.
• Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.

Who You Are:

• 1–8 years of experience in career counseling, academic counseling, admissions, education sales, or consultative sales roles.
• Excellent verbal and written communication skills.
• Strong interpersonal, persuasion, and relationship‑building abilities.
• Goal‑oriented mindset with the ability to work in a target‑driven environment.
• Ability to manage multiple leads and maintain organized follow‑ups.

Should Have:

• Experience using CRM tools for lead and admissions management.
• Strong organizational, counseling, and follow‑up skills.
• Ability to understand learner psychology, aspirations, and career objectives.
• Experience in consultative selling or student advisory roles.

Nice to Have:

• Prior experience in the education or EdTech industry.
• Familiarity with digital marketing concepts and career pathways.
• Experience counseling students or working professionals for upskilling programs.

Why Join IIDE?

• Work with one of India’s fastest‑growing digital education brands.
• Gain exposure to student counseling, admissions, and career advisory processes.
• Collaborative and high‑growth work environment.
• Opportunity to positively impact learner career journeys.
• Performance‑driven culture with continuous learning and growth opportunities.

Who You’ll Thrive As

You’re someone who:

• Enjoys guiding students and professionals toward meaningful career decisions.
• Thrives in a fast‑paced, target‑driven environment.
• Has strong communication and relationship‑building skills.
• Is empathetic, proactive, and highly organized.
• Can balance counseling, sales, and coordination responsibilities effectively.