Facilities Assistant cum Receptionist

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI); Pateros; On-site; PHP 279,000 - 446,000; Full time

Job summary

JLL Philippines is seeking a Facilities Assistant cum Receptionist to be the welcoming face of our workspace, balancing front-desk duties with practical facilities management to keep the office safe, functional and inviting.

You will greet visitors, coordinate meeting room bookings, manage access, oversee maintenance requests, support health and safety initiatives, and assist with supplies and logistics to ensure a smooth daily operation.

Qualifications

• Experience in receptionist/front desk or administrative support roles.
• Strong interpersonal and communication skills with diverse stakeholders.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with Microsoft Office and familiarity with facilities software is advantageous.
• Basic understanding of building operations and workplace safety principles.
• Willingness to work occasional non-standard hours for events or urgent matters.

Responsibilities

• Greet visitors and manage the front desk with warmth and professionalism.
• Handle inquiries, calls, and emails, directing them appropriately.
• Coordinate meeting room bookings and ensure spaces are prepared.
• Manage visitor access and maintain logs in line with policies.
• Support facilities operations by coordinating maintenance requests and tracking work orders.
• Maintain office supplies and ensure common areas are organized.
• Monitor facilities issues (lighting, HVAC, cleanliness) and escalate as needed.
• Assist with mail, courier services, and outgoing shipments.
• Support health and safety initiatives and emergency preparedness materials.

Skills

Receptionist experience

Facilities coordination

Customer service

Microsoft Office

Education

High school diploma

Tools

Visitor management software

Facilities management software

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As our Facilities Assistant cum Receptionist, you'll be the welcoming face of our workspace and the hands-on professional who keeps our facilities running smoothly. This dual role combines exceptional customer service with practical facilities management, creating an environment where both clients and colleagues can thrive. You'll manage front-of-house operations with professionalism and warmth while coordinating essential facilities tasks that keep our workplace safe, functional, and inviting. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and in this role, you'll be integral to creating that positive, collaborative environment every single day. Your ability to juggle multiple priorities, anticipate needs, and solve problems efficiently will directly contribute to the seamless operation of our office and the experience of everyone who walks through our doors.

What your day-to-day will look like:

• Greet visitors, clients, and employees with a warm, professional demeanor and manage the front desk reception area
• Handle incoming calls, emails, and inquiries, directing them appropriately and providing accurate information
• Coordinate meeting room bookings, ensure spaces are prepared and equipped for scheduled appointments, and maintain conference room standards
• Manage visitor access procedures, security protocols, and maintain accurate visitor logs in compliance with building and company policies
• Support facilities operations by coordinating maintenance requests, liaising with building management and service providers, and tracking work orders to completion
• Maintain office supplies inventory, place orders as needed, and ensure common areas remain well-stocked and organized
• Monitor and respond to facilities-related issues including lighting, HVAC, cleanliness, and equipment functionality, escalating urgent matters appropriately
• Assist with mail and courier services, including receiving, sorting, and distributing incoming deliveries and coordinating outgoing shipments
• Support workplace health and safety initiatives by conducting routine inspections, reporting hazards, and helping maintain emergency preparedness materials

Required qualifications:

• High school diploma or equivalent, with at least 1-2 years of experience in a receptionist, front desk, or administrative support role
• Strong interpersonal and communication skills with the ability to interact professionally with diverse stakeholders at all levels
• Proven ability to multitask and prioritize competing demands in a fast-paced environment while maintaining attention to detail
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and experience with visitor management or facilities management software is advantageous
• Basic understanding of building operations, facilities maintenance practices, and workplace health and safety principles
• Demonstrated problem‑solving abilities and a proactive, customer‑service‑oriented mindset
• Flexibility to occasionally work outside standard business hours for events or urgent facilities matters

Preferred qualifications:

• Associate degree or certification in facilities management, hospitality, business administration, or a related field
• Previous experience in a corporate environment, particularly within commercial real estate or property management settings
• Familiarity with integrated workplace management systems (IWMS) or computerized maintenance management systems (CMMS)
• Knowledge of sustainability practices and experience supporting green building or workplace wellness initiatives

Location:

On-site –Taguig, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at ••••@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.