Professional, Customer Marketing Agreement

Hammerjack Pty Ltd; Philippines; On-site; PHP 600,000 - 800,000; Full time

Job summary

Coca-Cola Europacific Partners in Taguig, Philippines is hiring for a Professional Rebates (CMA) role within the Australia/New Zealand team. You will handle CMA invoicing, credit/debit memos, accruals, and payments, ensuring SOX compliance and audit readiness.

You will drive service excellence, train teammates, and continuously improve end-to-end CMA processes, focusing on customer service and timely resolutions.

Qualifications

• Minimum of 3 years’ experience in finance/accounting, preferably in a multinational setting.
• Experience with rebates, accruals, invoicing and customer payments; exposure to SOX controls and audits.
• Lean Six Sigma qualification is advantageous; fluent English written and spoken.

Responsibilities

• Ensure accrual provisions and payments are accurate and processed on time.
• Ensure customer agreements are stored and approvals obtained.
• Manage CMA invoicing/credit memos/debit memos to meet deadlines and customer expectations.
• Support SOX controls preparation and internal/external audits.
• Collaborate with OTC to reduce aged debt and support CMA payments and disputes.
• Identify process improvements with RPA/OE teams; act as SME and train team members.

Skills

Analytical thinking

Customer service mindset

Initiative & accountability

Time management & prioritisation

Team collaboration

Continuous improvement

Education

University degree in Business/Finance/Accounting

LEAN Six Sigma (advantage)

Job description

Location : Taguig, Philippines

Setup : Onsite

Employment Type: Full Time

AT COCA-COLA EUROPACIFIC PARTNERS

At Coca-Cola Europacific Partners (CCEP), you always know you're part of something special and iconic. We are the faces that make, move and sell some the world's most loved brands. We are a global business and one of the leading consumer goods companies in the world.

We are successful because we are passionate, hard-working and committed to our products, our customers and each other. We help our customers grow, and are constantly investing in exciting new products, innovative technologies and fresh ideas that helps us to delight millions of people who enjoy our drinks every day. CCEP is a place where people can grow, be happy and be well in a safe, open and inclusive workplace.

We are international in presence but local at heart-we firmly invested in our local economies and the communities we love; because beyond delivering results for customers.

Professional Experience

• Minimum of 3 years previous work experience preferably in a multinational company (Finance and/or Accounting) is considered an advantage. Preferably handling rebates, accruals, invoicing, and customer payments in a multinational environment, with exposure to SOX controls, audits, and process improvement initiatives.
• Proven experience in developing and implementing solutions with focus on continuous improvement

Education & Qualifications

• University Degree or equivalent (Business Administration, Economics, Finance or Accounting)
• Fluent written and verbal skills (conversational and business communications) in English
• Qualification in LEAN Six Sigma is considered an advantage

Behavioral Competencies

• Strong analytical thinking, technical analysis, and data manipulation skills
• Insightful, thorough, detail-oriented, with strong organizational skills
• Taking initiative, accountability & responsibility for own work
• Effectively manages deadlines/time, able to prioritise
• Strong focus on providing the highest level of customer service
• Team player with good networking skills
• Continuous improvement mindset

Capability Required & Expert Level( Capability Framework)

• Analytical Thinking - Foundational
• Relationship Management - Foundational
• Collaborative Influencing - Foundational
• Finance Operations and Accounting - Foundational
• Process Excellence – Foundational
• System Literacy – Intermediate

YOUR ROLE

The Professional Rebates (CMA) is part of the newly created Australia / New Zealand team This role is responsible for operational processing and issuing of CMA invoices/credit memos/debit memos, accruals and payments processes, contracts storage and audit compliance within the end-to-end process in the SSC CMA team. The person in this role will be required to become a Subject matter expert (SME), who will actively participate in the training of the team and support the resolution of daily challenges, supporting the team manager. The position will be tasked with driving and delivering CMA service excellence to the business with an emphasis on customer service and continuous process improvement. The purpose is to continuously enhance the CMA service level, efficiency and effectiveness.

Key Responsibilities

• To ensure all accrual provisions & payments are accurate, fair, reasonable, justifiable, and processed on time
• To ensure all customer agreements are received on time, stored correctly and all necessary approvals as per LCOA obtained
• To ensure that all CMA invoicing / credit memos / debit memos are sent to agreed customer deadlines and meet customer expectations
• To review and support preparation of SOX controls, as well as to support the internal and external audits and ensure successful results in each
• To liaise with OTC to ensure reduction of aged debt and support investigation of aged debt or audit claims, as well as collaborate on timely CMA payments and support in the investigation of customer disputes
• To review existing processes, in order to propose and drive continuous improvement projects in collaboration with the RPA (Rapid process automation) and OE (Operational excellence) teams
• To maintain the role of a SME and support actively the team manager in operational matters