Production Support Analyst (Onsite, Makati)

Carenet Health; Philippines; On-site; PHP 670,000 - 949,000; Full time

Job summary

The Production Support Analyst at Carenet Health in Makati is responsible for monitoring, troubleshooting, and maintaining production applications to ensure seamless operations. This role collaborates with infrastructure, development, telephony, client service teams, and external vendors to secure reliable technology delivery.

This is a night shift, onsite position in Makati, offering the opportunity to contribute to operational stability, security compliance, and continuous improvement in

Qualifications

• Monitoring production applications.
• Troubleshooting production issues.
• Maintaining production environments.

Responsibilities

• Monitor, troubleshoot, and maintain production applications.
• Collaborate with infrastructure, development, telephony, client service teams, and external vendors to ensure secure and reliable production operations.

Job description

Overview

The Production Support Analyst supports internal and external client production implementations within the Carenet IT organization by monitoring, troubleshooting, and maintaining production applications. This role helps ensure seamless operations, timely issue resolution, secure electronic file delivery, and reliable technology support across production environments. Through collaboration with infrastructure, development, telephony, client service teams, and external vendors, this position contributes to operational stability, security compliance, and continuous improvement in technology integration and production support processes.

This is a night shift, onsite role in Makati.