Production Support Analyst (Onsite, Makati)

Carenet Health; Muntinlupa; On-site; PHP 600,000 - 800,000; Full time

Job summary

Carenet Health in the Philippines is seeking a Production Support Analyst to monitor, troubleshoot, and maintain production applications across client deployments. The role ensures secure electronic file delivery, timely issue resolution, and reliable technology support in production environments.

This is a night shift, onsite role based in Makati. You will collaborate with infrastructure, development, telephony, client services teams, and external vendors to improve operational stability,

Job description

The Production Support Analyst supports internal and external client production implementations within the Carenet IT organization by monitoring, troubleshooting, and maintaining production applications. This role helps ensure seamless operations, timely issue resolution, secure electronic file delivery, and reliable technology support across production environments. Through collaboration with infrastructure, development, telephony, client service teams, and external vendors, this position contributes to operational stability, security compliance, and continuous improvement in technology integration and production support processes.

This is a night shift, onsite role in Makati.