Product Specialist: UAT & App Support

Intertek Testing Services Philippines Incorporated

Makati

On-site

PHP 420,000 - 540,000

Full time

12 days ago

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Job summary

Intertek Testing Services Philippines Incorporated seeks a Product Specialist to join the global Product team, planning and running UAT, supporting applications, and tracking defects to drive improvements. You will collaborate with Product Managers, IT, developers, and business teams to ensure features meet user needs and releases align with schedules.

This role offers hands-on experience across UAT, application support, product operations, and project coordination, with global exposure and

Qualifications

Bachelor’s degree in Business, IT, CS, or related field.
Experience in UAT, application support, business analysis, project coordination, or product support.
Strong communication, organization, and problem-solving skills.
Ability to work with both business and technical teams.

Responsibilities

Plan and execute UAT, including test cases, defect tracking, and validating fixes.
Work with IT and Product teams on application enhancements and issues.
Provide application support and help troubleshoot user issues.
Maintain user guides, test documentation, and training materials.
Support small projects and change requests from planning through implementation.
Communicate new features and monthly releases to users and stakeholders.
Identify risks and issues and escalate when needed.
Assist with user training and client demonstrations.