Product Representative | Maxicare Bicutan

Maxicare Health Care; Parañaque; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Guaranteed benefits

HMO Coverage

Life Insurance

Rice subsidy

15th Month Pay

Convertible Leave Credits

Job summary

Maxicare Health Care is seeking a Product Representative to help patients discover Prima's health and wellness products while creating a welcoming experience at every visit. You'll build relationships, provide guidance, and deliver outstanding customer service in a healthcare setting.

You'll assist with information, process payments, coordinate to the CCR queue, prepare reports, conduct follow-ups, and support promotional activities.

Qualifications

• Bachelor's degree in any four-year program.
• Experience in customer service, sales, or administrative support is a plus.
• Familiarity with healthcare systems, EMR, or clinic operations is preferred.

Responsibilities

• Assist patients by providing accurate information about Prima's health and wellness products and services.
• Process payments for Prima packages with accuracy and efficiency.
• Coordinate and endorse Prima members to the CCR queue for a smooth patient journey.
• Prepare, compile, and submit product-related reports.
• Conduct post-procedure follow-ups with patients to ensure satisfaction and address concerns.
• Provide administrative support and assist promotional initiatives and clinic activities.

Skills

Computers & Office Software

Communication Skills

Organization & Detail-Orientation

Education

Bachelor's degree (any four-year program)

Tools

EMR systems

Job description

As a Product Representative, you'll help patients discover the value of Prima's health and wellness products and services while creating a welcoming and positive experience at every visit. In this role, you'll build lasting relationships with patients, provide personalized guidance on our offerings, and contribute to delivering exceptional customer service in a healthcare setting.

If you're passionate about helping others, enjoy connecting with people, and are motivated to promote health and wellness, we'd love to welcome you to our team!

Daily Responsibilities:

• Assist patients by providing accurate and helpful information about Prima's health and wellness products and services.

• Process payments for Prima packages with accuracy, efficiency, and attention to detail

• Coordinate and endorse Prima members to the CCR queue to ensure a smooth patient journey.

• Prepare, compile, and submit product-related reports.

• Conduct post-procedure follow-ups with patients to ensure satisfaction and address concerns.

• Provide administrative assistance and support promotional initiatives and clinic activities as needed.

Qualifications:

• Bachelor's degree in any four-year program.

• Previous experience in customer service, sales, or administrative support is an advantage.

• Familiarity with healthcare systems, electronic medical records (EMR), or clinic operations is preferred.

Skills:

• Proficient in using computers and standard office software.

• Strong interpersonal and verbal/written communication skills.

• Highly organized, adaptable, and detail-oriented.

Traits:

• Excellent communication and interpersonal skills, with the ability to build rapport and connect with patients

• A genuine passion for helping others and delivering exceptional customer service in every interaction.

• Ability to explain information clearly and confidently.

• Strong active listening, critical thinking, and problem-solving skills to effectively address patient needs and concerns

• Willing to work on a rotational shifting schedule (5-day work week with no fixed days off)

What’s in It for You?

• Guaranteed up to 15th Month Pay

• Quarterly Rice Subsidy

• Medicine Benefit

• HMO Coverage with dependents

• Life Insurance

• Convertible Leave Credits
  

Ready to join us?

Make a difference in everyday healthcare—apply today!