Product Representative

Maxicare Health Services Inc.; Muntinlupa; On-site; PHP 279,000 - 390,600; Part time

Job summary

A healthcare service provider is looking for a Product Specialist to assist patients with the Prima Card. Responsibilities include processing payments, managing inquiries, and endorsing members for clinic services. Candidates should have a degree and strong communication skills. The position is project-based with multiple locations across Metro Manila, offering an opportunity to enhance patient experiences.

Qualifications

• Bachelor's degree in any field.
• Proficient in healthcare software and electronic health records.
• Strong communication and interpersonal skills.

Responsibilities

• Assist patients with inquiries regarding the Prima Card.
• Process payments and verify information for transactions.
• Endorse Prima members for clinic services.

Skills

Customer service skills

Communication skills

Attention to detail

Education

Graduate of any 4-year course

Tools

Healthcare software

Electronic health records

Job description

Responsibilities

As a Product Specialist, you will be the primary point of contact for patients regarding the Prima Card, ensuring a seamless and efficient clinic experience. Your role includes assisting patients with inquiries, processing payments, verifying patient information, and managing clinic services related to Prima. You will also be responsible for endorsing Prima members, preparing reports, and maintaining accurate records while ensuring compliance with the Data Protection Act (DPA). This role requires strong communication skills, attention to detail, and a customer-focused approach to deliver exceptional service and support for the Prima product.

• Process payments and verify patient information for accurate transactions
• Endorse Prima members for proper queuing when availing of clinic services
• Prepare and submit reports related to Prima and other clinic products
• Follow up with patients after their procedures to ensure a seamless experience
• Maintain accurate records while ensuring compliance with the Data Protection Act

Locations

• Ayala North Exchange, Makati
• Centris, QC
• Hemady, QC
• Cebu City
• Davao City
• Iloilo
• Cubao, QC
• Dona Elena, Sta Mesa
• Novaliches
• SJDM, Bulacan
• Bacoor, Cavite
• Nuvali, Laguna
• Calamba, Laguna
• SJDM, Bulacan
• Malolos, Bulacan
• VV Soliven, Manila
• Double Dragon, Pasay
• Valenzuela

Qualifications

• Graduate of any 4-year course
• Computer proficient, with knowledge of healthcare software & electronic health records
• Excellent communication and interpersonal skills
• Familiar with administrative, sales, and customer service protocols
• Amenable to project-based employment