Product Owner Product Development · Mid Gurugram · Office (Gurugram) · As per industry standards

RHIA; Hinoba-an; On-site; PHP 929,000 - 1,725,000; Full time

Benefits offered by this job

Competitive compensation

Professional development opportunities

Modern Gurugram office environment

Job summary

RHIA in Gurugram is seeking a mid-level Product Owner to translate the travel-tech vision into a practical backlog. You will bridge business goals with the development team, shaping a unified hospitality platform for hoteliers.

You will collaborate with engineering, design, sales, and client success to deliver high-impact features, write clear user stories, and drive value through data-driven decisions and AI capabilities.

Qualifications

• 4+ years in product ownership or business analysis in a software environment.
• Translate business needs into clear technical requirements and user stories.
• Proficient in Agile/Scrum methodologies and tools.
• Experience writing user stories and running sprint planning with cross-functional teams.
• Experience with SaaS and travel/tech domains.
• Understand travel industry personas and workflows.
• Data-driven decision making with analytics and AI insights.
• Collaborate with data teams for AI features.
• Excellent written and verbal communication.
• Attention to detail in requirements and acceptance criteria.
• Ability to break down complex problems into incremental solutions.

Responsibilities

• - Own and maintain the product backlog with clearly prioritized items for sprints.
• - Lead backlog grooming and sprint planning with engineering teams.
• - Gather requirements from stakeholders and translate into detailed product specs.
• - Align with Product Manager and stakeholders on market needs and roadmaps.
• - Define acceptance criteria and ensure quality of delivered increments.
• - Analyze product metrics and feedback for backlog iterations.
• - Coordinate with UI/UX Designers for design-aligned requirements.
• - Integrate AI-driven elements with Data Science teams where applicable.
• - Communicate context and status to non-technical stakeholders.

Skills

Agile/Scrum

Backlog management

User stories

Data-driven decisions

Communication

Stakeholder collaboration

Problem solving

Travel industry knowledge

Cross-functional collaboration

Analytical mindset

Attention to detail

Quick learner

Education

Bachelor’s degree or equivalent

Tools

Jira

Azure DevOps

Job description

Product Development · Mid Gurugram · Work from office (Gurugram) · As per industry standards

About the role

Rhia is seeking a Product Owner to translate its travel-tech vision into an actionable product backlog, serving as the bridge between business objectives and the development team. This role involves defining, prioritizing, and delivering features to meet user needs for an AI-driven travel platform. The ideal candidate is detail-oriented, customer-focused, and passionate about leveraging SaaS and AI to create a world-class travel product.

Role overview

Product Owner

Company: RHIA
Headquarters: Dubai, UAE
Location: Gurugram, India
Seniority: Mid-Level
Department: Product Development
About RHIA: Our hotels already have great systems. They just don't talk to each other. RHIA unifies every data stream across your operation—Property Management System (PMS), Customer Relationship Management (CRM), booking engines, Food & Beverage, and beyond—into one powerful platform. Founded by industry veterans, hotel owners, and institutional investors, we provide complete operational visibility and real-time intelligence. We are building a team of charismatic and bright individuals to help shape the next chapter of the hospitality industry.

About the Role

We are seeking a proactive and collaborative Product Owner to join our Product Development team in Gurugram. You will be the central voice of the customer within our agile development squads, translating the vision for our unified hospitality platform into a clear, actionable product backlog. You will work closely with stakeholders across engineering, design, sales, and client success to deliver features that solve real problems for hoteliers and drive measurable value for our business and our clients.

Responsibilities

• Own and maintain the product backlog for your assigned domain, ensuring it is clearly prioritized, refined, and ready for development sprints.
• Collaborate with Product Managers and stakeholders to understand market needs, business objectives, and the product roadmap, and break down epics into detailed user stories with clear acceptance criteria.
• Act as the primary point of contact for the development team, providing clarity on requirements, answering questions in real-time, and making timely decisions to keep the team unblocked.
• Lead sprint planning, backlog grooming, and review sessions, effectively communicating priorities and the rationale behind them.
• Validate completed work against acceptance criteria and definition of done, ensuring the delivered increment meets quality standards and user expectations.
• Analyze product performance metrics and user feedback to inform future backlog iterations and identify opportunities for improvement.
• Foster a strong, collaborative relationship between business stakeholders and the development team, managing expectations and ensuring transparency.

Requirements

• Proven experience ([insert number, e.g., 3+ years]) as a Product Owner, Business Analyst, or similar role in a software product environment.
• Demonstrated ability to translate complex business needs into clear, concise technical requirements and user stories.
• Strong hands-on experience with Agile/Scrum methodologies and tools (e.g., Jira, Azure DevOps).
• Excellent communication, presentation, and interpersonal skills, with the ability to engage effectively with both technical and non-technical audiences.
• Analytical mindset with a data-driven approach to prioritization and decision-making.
• A self-starter with strong organizational skills and the ability to manage multiple priorities in a dynamic environment.
• Bachelor’s degree in Computer Science, Business, Engineering, or a related field, or equivalent practical experience.

Nice to Have

• Familiarity with the hospitality technology landscape (e.g., PMS, CRM, revenue management systems).
• Experience with data integration platforms, APIs, or analytics products.
• Certification as a Scrum Product Owner (CSPO) or similar.
• Experience working in a fast-paced startup or scale-up environment.

What We Offer

• The opportunity to play a key role in building a transformative product for a global industry.
• A collaborative, inclusive, and dynamic work culture that values curiosity and initiative.
• Competitive compensation and benefits package.
• Professional development opportunities and a clear path for career growth.
• A modern work environment in our Gurugram office.

Responsibilities

- Own and maintain the product backlog for your product area, writing clear, comprehensive user stories with well-defined acceptance criteria, focusing on features that enhance the travel user experience and leverage AI capabilities.- Lead backlog grooming and prioritization sessions; work with the Scrum Master and engineering teams to plan sprints, ensuring highest-value features are developed in sequence and adjusting priorities based on feedback.- Collaborate with the Product Manager and stakeholders to gather requirements, translating high-level ideas into detailed product specifications, balancing business goals, user needs, and technical feasibility.- Develop a deep understanding of Rhia’s product vision and strategy, communicating the context and purpose behind features to the development team.- Define acceptance criteria for each story and validate that delivered features meet those criteria; conduct user acceptance testing and work with QA to ensure high quality product increments.- Coordinate closely with UI/UX Designers to ensure feature requirements include design specifications and align with a great user experience.- Work with the Data Science team to integrate AI-driven elements (like recommendation engines or chatbot features) into product features when applicable.- Continuously gather feedback from users and stakeholders, using this feedback to refine backlog items and make data-driven decisions on enhancements or fixes.

Requirements

Requirements:- 4+ years of experience in a product ownership or business analysis role in an Agile software development environment.- Proven ability to define and drive a product backlog for a web or mobile software product.- Strong understanding of Agile/Scrum methodologies.- Experience writing user stories, running sprint planning, and collaborating with cross-functional Scrum teams.- Experience with SaaS products and a passion for travel/technology sectors.- Ability to quickly grasp travel industry user personas and workflows.- Comfortable working with data to inform decisions (user behavior analytics, A/B testing, AI insights).- Ability to collaborate with data teams to incorporate AI-driven features.- Excellent written and verbal communication skills.- Ability to clearly convey product requirements and business context to technical teams.- Capable of articulating product changes and status to non-technical stakeholders or clients.- Strong attention to detail in specifying requirements and acceptance criteria.- Ability to anticipate edge cases and clarify them to avoid ambiguity.- User-centric mindset with strong problem-solving skills.- Ability to break down complex problems into manageable, incremental solutions.Nice to have:- A Certified Scrum Product Owner (CSPO) or similar credential.- Prior experience in travel-tech (online travel agencies, booking systems, etc.).- Bachelor’s degree in Business, Computer Science, or related field.- An MBA or Master’s related to product management or user experience.- Direct experience working on products in the travel industry (booking platforms, itinerary planning tools, travel fintech).- Ability to understand technical implications of decisions.- Experience using tools like SQL for data querying, or familiarity with APIs.- Experience collaborating closely with UX/UI teams or a background in UX research.- Exposure to designing wireframes or conducting usability tests.- Experience working on a product that included AI or machine learning components (recommendation systems, chatbots, personalization features).- Additional certifications in product management (Pragmatic Institute, etc.) or training in design thinking, Agile leadership.

About the Product Development

Designs and develops the core RHIA platform and its features.

About RHIA

Our hotels already have great systems. They just don't talk to each other. RHIA unifies every data stream across your operation—PMS, CRM, booking engines, F&B, and beyond. One platform. Complete visibility.RHIA - "Real time Hotel Intelligence and Analytics" founded by industry veterans, hotel owners and institutional investors is looking for charismatic, bright team members to join us in shaping the next chapter of the hospitality industry.

Hospitality Technology 1-10 Est. 2025 Dubai, UAE Website