Product Manager Intern, Ops PM - Listing QC

Shopee; Philippines; On-site; PHP 134,000 - 201,000; Full time

Job summary

Shopee Philippines invites a highly motivated intern to support the Governance product team. You will help plan the listing governance strategy roadmap and assist in ensuring our e-commerce ecosystem complies with local laws and regulations.

You will partner with Legal, Operations and Product to mitigate risk, enhance the Governance platform (Detection, Review, Penalty & Feedback), and learn end-to-end product development with designers, data scientists, and engineers.

Qualifications

• Currently pursuing Bachelor's degree as specified.
• Strong ownership and ability to work independently.
• Analytical and quantitative reasoning.
• Data-based decision making with good critical thinking.
• Adaptive and open to dynamic environments.
• Full-time interns preferred.

Responsibilities

• Plan overall listing governance strategy roadmap and ensure compliance with local laws.
• Drive preventive risk analysis and liaise with Legal, Operation and Product teams to resolve incidents.
• Enhance Governance platform to cover Detection, Review, Penalty & Feedback systems.
• Deep dive into workflows to support local operations across regions at scale.
• Drive improvements in listing governance products and deliver solutions with impact.
• Take ownership of the product development cycle with designers, analysts, engineers and data scientists.

Skills

Ownership

Analytical thinking

Data-driven decision making

Critical thinking

Adaptability

Independent work

Education

Bachelor's degree in Business Analytics, Computer Science, Information Systems, Mathematics or equivalent

Job description

Job Description:

• Plan overall listing governance strategy roadmap, develop strategies to ensure our E-commerce ecosystem is adhering to local laws and regulations
• Drive preventive risk analysis and solutioning to mitigate impact of compliance risk incidents, liaise closely with Legal, Operation and Product teams to deliver time-sensitive incident resolution
• Enhance Shopee's Governance platform to provide seamless product solutions to cover Detection, Review, Penalty & Feedback systems to counter Listing violations, providing a safe and compliant environment to both buyers and sellers
• Deep dive into operational workflows to understand the entire business ecosystems, develop effective tools to support local operations across the regions at scale
• Continuously drive for improvements in Listing governance products, liaise with business teams to understand requirements, set priorities and deliver product solutions effectively
• Take the ownership of the entire product development cycle, work closely with designers, analysts, engineers and data scientists to deliver product solutions with high business impact

Requirements:

• Currently pursuing Bachelor's degree in Business Analytics, Computer Science, Information System, Mathematics or equivalent
• Strong ownership, bias towards actions, get things done independently
• Analytical and quantitative reasoning
• Good critical thinking and data-based decision-making skills
• Adaptable and open minded, able to thrive in dynamic environments
• Full-time interns preferred