Product Insights Officer

PJ Lhuillier Group of Companies; Makati; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

PJ Lhuillier Group of Companies is seeking an insights-driven professional to turn market trends, feedback, and data into smarter product decisions and growth. The role covers research on money transfer, remittance, payments, fintech, and related financial services within a dynamic market in Makati.

Responsibilities include monitoring industry trends, benchmarking competitors, identifying opportunities for new products, and supporting feasibility studies and business cases for enhancements.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Economics, Finance, Statistics, Data Analytics, or a related field.
• Experience in market research, competitor analysis, product performance analysis, or business opportunity assessments is advantageous.
• Working knowledge of payments, remittance, fintech, banking, or financial services is preferred.

Responsibilities

• Turn market trends, customer feedback, competitor activities, and business data into actionable insights.
• Conduct research on local and international money transfer, remittance, payments, fintech, and related financial services markets.
• Monitor industry trends, emerging technologies, customer behaviors, regulatory developments, and new business models.
• Benchmark competitors and fintech providers on product features, pricing, promotions, distribution channels, and service capabilities.
• Identify market gaps and opportunities for new products and enhancements.
• Analyze product performance using transaction volume, revenue, customer usage, channels, and partners.
• Identify performance trends and potential reasons for increases or declines.
• Translate data into meaningful insights and recommend actions.
• Identify opportunities for new products, features, channels, partnerships, and customer propositions.
• Prepare initial product concept assessments covering needs, target markets, proposed solutions, competitive positioning, impact, and risks.
• Support feasibility studies and business case development for new products and enhancements.
• Assist Product Management in prioritizing initiatives based on value and strategic importance.
• Conduct post-launch assessments to evaluate whether initiatives achieve their intended results.

Skills

Product Management

Research / Market Intelligence

Business / Data Analytics

Payments / Fintech

Banking / Financial Services

Remittance / Money Transfer

Strategy / Business Development

Education

Bachelor’s degree in Business Administration, Marketing, Economics, Finance, Statistics, Data Analytics, or a related field

Job description

This position is primarily responsible for turning market trends, customer feedback, competitor activities, and business data into actionable insights that drive smarter product decisions and business growth.

Key Responsibilities:

• Conduct research on local and international money transfer, remittance, payments, fintech, and related financial services markets.
• Monitor industry trends, emerging technologies, customer behaviors, regulatory developments, and new business models.
• Benchmark competitors and fintech providers in terms of product features, pricing, promotions, distribution channels, customer propositions, and service capabilities.
• Identify market gaps and emerging opportunities for new products and product enhancements.
• Analyze product performance using transaction volume, transaction value, revenue, customer usage, channels, partners, and other relevant business data.
• Identify performance trends, unusual patterns, growth opportunities, and potential reasons for increases or declines.
• Translate data into meaningful insights that explain product performance and recommend appropriate actions.
• Identify opportunities for new products, features, channels, partnerships, and customer propositions.
• Prepare initial product concept assessments covering customer needs, target markets, proposed solutions, competitive positioning, expected business impact, and potential risks.
• Support feasibility studies and business case development for new products and product enhancements.
• Assist Product Management in prioritizing initiatives based on potential value and strategic importance.
• Conduct post-launch assessments to evaluate whether product initiatives achieve their intended results.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Economics, Finance, Statistics, Data Analytics, or a related field.
• Preferably 2–5 years of relevant experience in one or more of the following areas:

Product Management

Research or Market Intelligence

Business or Data Analytics

Payments or Fintech

Banking or Financial Services

Remittance or Money Transfer

Strategy or Business Development

• Experience conducting market research, competitor analysis, product performance analysis, or business opportunity assessments is an advantage.
• Working knowledge of payments, remittance, fintech, banking, or financial services is preferred.