Product Design Engineer

IDEMIA; Philippines; On-site; PHP 400,000 - 700,000; Full time

Job summary

IDEMIA Philippines is hiring a fresh graduate with a CS/IT background to join our product design and development support team. The role covers technical setup for customer products, feasibility reviews, and coordinating with stakeholders through the Profile Design lifecycle.

You will ensure compatibility across services, align configurations to customer requirements, and follow our quality guidelines. Training and onboarding on tools and processes are provided, with a night shift schedule

Qualifications

• Bachelor's Degree graduate in Computer Science, Information Techology, or any releted program courses
• Fresh graduates are welcome to apply!
• Willing to work in a night shift schedule

Responsibilities

• Owns responsibility for the customer products technical setup and configuration (new products or change requests)
• Owns the review and feasibility analysis for new project specification, offering professional suggestions conform to industrial standards
• Interfaces with different stakeholders during the Profile Design process from customer request to validation and customer approval
• Ensures full product consistency across services (Profile Design, Chip Personalization, Data Preparation, Artwork, Card Fulfillment, on-card personalization and Packaging)
• Ensures product configuration aligns with customer requirements and production environment criteria
• Follows internal development processes and guidelines to meet customer quality expectations
• Supports Engineering, Management, and Quality teams through process improvement activities and project reviews
• Troubleshoots technical issues during design or mass production and assists in resolutions
• Participates in training and onboarding of new joiners on tools, technology, and delivery processes
• Works under close supervision on low complexity projects and communicates needs clearly

Skills

Willing to work night shift

Education

Bachelor's Degree in Computer Science / Information Technology or related

Job description

Job Description:

Job description:

Responsibilities:

• Owns responsibilty for the customer products technical setup and configuration (new products or change requests)
• Owns the review and feasibility analysis for new project specification, offer professional suggestions conform to industrial standard and mass production capability
• Interfaces with different stakeholders during the Profile Design process, from customer request to validation (Product design tests, system integration tests, user acceptance tests) and customer approval
• Owns the responsibility of the full product consistency including (but not limited to) ensuring the compatibility of all the offer services (Profile Design, Chip Personalization, Data Preparation, Artwork, Card Fulfillment, on-card graphical personalization and Packaging offer, etc.)
• Ensures that the product configuration is in-line with the customer requirements, the production environment criteria (Machines, production tools) and / or the scheme requirement
• Owns the responsibility that all the internal development processes and guidelines are being followed to meet the expected quality by our customers
• Ensures that the project and product design meets the service-level agreements and the customer expectations
• Ensures the development is respecting the quality requirements and the compliance criteria (both schemes and IDEMIA)
• Provides support to Engineering, Management, and Quality teams through participation in Continuous Process Improvement activities, project schedule reviews and customer requirements definitions
• Troubleshoots any technical issues occurring during product design phase or during mass production, report and follow up, contribute to the resolution until the issue is fixed
• Contributes to the training and onboarding of the new joiners in the team including technical trainings on tools and technology, development best practices, delivery process etc.
• Works under close supervision and in charge of low complexity projects
• Faces problems that are typically of a routine nature, but may at times require interpretation or deviation from standard procedures
• Communicates information that requires some explanation or interpretation

Qualifications:

• Bachelor's Degree graduate in Computer Science, Information Techology, or any releted program courses
• Fresh graduates are welcome to apply!
• Willing to work in a night shift schedule