Procurement Platform Product Analyst — Analytics

cw; Taguig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Cushman & Wakefield is seeking a Product Analyst in Procurement Systems to support operational management of procurement platforms, ensuring users, suppliers, and stakeholders receive timely assistance and the systems remain optimized.

You will monitor requests, serve as first-level support, assist with platform updates, coordinate with IT teams and vendors, and drive supplier onboarding and spend analytics to inform decisions.

Qualifications

• Bachelor's degree relevant to the field.
• 2-5 years in business operations, procurement, systems administration, or related field.
• Experience supporting enterprise platforms or procurement technologies preferred.
• Strong analytical and problem-solving skills.
• Advanced Microsoft Excel and reporting skills.
• Strong project coordination and stakeholder management abilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Monitor and manage support requests, tickets, and operational issues across procurement platforms.
• Serve as first-level support for platform-related questions, troubleshooting, and escalations.
• Assist with platform updates such as user maintenance, permissions, and access requests.
• Coordinate issue resolution with internal IT teams, software vendors, and external implementation partners.
• Maintain and track open issues, defects, enhancement requests, and vendor follow-ups to completion.

Skills

Analytical skills

Problem-solving

Stakeholder management

Multi-tasking

Communication skills

Education

Bachelor's degree in Business, Supply Chain, Information Systems, Finance, Operations, or related field

Tools

Excel

BI/Reporting tools

System administration tooling

Job description

Cushman & Wakefield is seeking a Product Analyst in Procurement Systems to support operational management of procurement platforms, ensuring users, suppliers, and stakeholders receive timely assistance and the systems remain optimized.

You will monitor requests, serve as first-level support, assist with platform updates, coordinate with IT teams and vendors, and drive supplier onboarding and spend analytics to inform decisions.