Procurement Coordinator (Midshift)

Uncover; Hinoba-an; On-site; PHP 300,000 - 540,000; Full time

Job summary

Uncover is seeking a Procurement Coordinator to serve as the first point of contact for program office inquiries and to enable our Procurement Operations teams to deliver required business outcomes for clients.

The role involves triaging requirements, assisting with SOWs and resource assignments, managing supplier setup, and coordinating with operations to meet SLAs. Excellent communication with clients and suppliers is essential to ensure timely resolution and high customer satisfaction.

Responsibilities

• Triage incoming requirements to determine the most appropriate engagement path.
• Assist client with establishing or extensions of Statements of Work (SOW) and associated resource assignments.
• Work within established systems to set up or block/unblock suppliers for use.
• Structure and distribute Requests for Information (RFIs) to gather supplier qualification data and information.
• Coordination with and support of the operations team, ensuring SLAs are being met.
• Field questions from clients and handle or escape as appropriate.
• Assist in gathering and reporting on performance of suppliers.
• Log all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update monthly activity and performance reports including program audit reports, SOW/project activity reports, invoice reports, etc.
• Constant and professional interaction via email and phone with client, suppliers, and other partners.
• Ensure all projects are closed in the system when notified of an end of engagement; ensure security department is notified of end of assignments, if applicable.

Job description

The Procurement Coordinator will be first point of contact for inquiries into the program office and will enable our Procurement Operations teams to deliver the required business outcomes for our clients. the most effective and efficient acquisition route for the requirement, based on established protocols. If applicable, the Procurement Coordinator will manage the onboarding process for SOW/project-based resources, which may include background check verification, identity management and provisioning of equipment.

Responsibilities

• Triage incoming requirements to determine the most appropriate engagement path.
• Assist client with establishing or extensions of Statements of Work (SOW) and associated resource assignments.
• Work within established systems to set up or block/unblock suppliers for use.
• Structure and distribute Requests for Information (RFls) to gather supplier qualification data and information.
• Coordination with and support of the operations team, ensuring SLAs are being met.
• Field questions from clients and handle or escape as appropriate.
• Assist in gathering and reporting on performance of suppliers.
• Log all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update monthly activity and performance reports including program audit reports, SOW/project activity reports, invoice reports, etc.
• Constant and professional interaction via email and phone with client, suppliers, and other partners.
• Ensure all projects are closed in the system when notified of an end of engagement; ensure security department is notified of end of assignments, if applicable.