Processing Assistant

AS White Global; Manila; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Comprehensive medical care for you and

Generous paid leave

LinkedIn Learning

Flexible work setup

Annual reviews

Job summary

AS White Global in Manila is seeking a Processing Assistant to support an Australian insurance broker network. You will handle quotations, new business, renewals, and endorsements, ensuring accurate documentation and timely processing.

You’ll collaborate with Account Managers and Broker Assistants, maintain client records in company systems, and follow up on declarations and outstanding requests while upholding policy compliance and service standards.

Qualifications

• 3+ years of experience in Australian insurance broking, with exposure to policy processing, renewals, endorsements, or related insurance administration.
• Strong knowledge of personal and commercial insurance products is an advantage.
• Proficient in Microsoft Office and able to learn industry-specific insurance systems.
• Excellent communication, organizational, and time management skills with the ability to prioritize tasks effectively.
• Detail-oriented with strong problem-solving skills and a commitment to quality, accuracy, and compliance.

Responsibilities

• Process quotations, new business, renewals, and endorsements accurately and within required timeframes
• Support Account Managers and Broker Assistants with policy administration and day-to-day processing tasks
• Prepare and maintain accurate client records, documentation, and task tracking in company systems
• Follow up on workers' compensation declarations, debtor communications, and outstanding requests as required
• Deliver professional client support while ensuring compliance with company policies and industry standards

Skills

Australian insurance broking

Microsoft Office

Communication skills

Time management

Attention to detail

Tools

Insurance systems

Job description

Job Description:

Launch your career with a premier insurance services organization as a Processing Assistant—supporting one of the largest broker networks in Australasia.

The Opportunity

Support a high-performing insurance brokerage by processing policies, renewals, and endorsements while ensuring accurate documentation and exceptional service for brokers and clients.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

Staff Testimonial

“ Growing everyday. Learning everyday. I have learned and lived these phrases in working with ASW and my client for almost two years now.” - Digital Campaign Manager, ASW Philippines.

What You’ll Do

• Process quotations, new business, renewals, and endorsements accurately and within required timeframes
• Support Account Managers and Broker Assistants with policy administration and day-to-day processing tasks
• Prepare and maintain accurate client records, documentation, and task tracking in company systems
• Follow up on workers' compensation declarations, debtor communications, and outstanding requests as required
• Deliver professional client support while ensuring compliance with company policies and industry standards

Key Criteria

• 3+ years of experience in Australian insurance broking, with exposure to policy processing, renewals, endorsements, or related insurance administration required
• Strong knowledge of personal and commercial insurance products is an advantage
• Proficient in Microsoft Office and able to learn industry-specific insurance systems
• Excellent communication, organizational, and time management skills with the ability to prioritize tasks effectively
• Detail-oriented with strong problem-solving skills and a commitment to quality, accuracy, and compliance

Work setup:

• Manila (BGC, Taguig): Australian hours (6:30AM – 3:30PM PHT) with a full onsite work arrangement during probation and transition to hybrid setup depending on performance.