Process & Quality Specialist — Auditor & Optimizer

Polematrix Systems & Construction, Inc; Valenzuela; On-site; PHP 350,000 - 550,000; Full time

Job summary

Polematrix Systems & Construction, Inc. seeks a Process & Quality Specialist to drive efficiency, standardize workflows, and ensure compliance with quality standards across departments in Metro Manila, enabling consistent, high-quality operations.

You will review workflows, develop and update SOPs, monitor key metrics, support audits, and coach teams to apply continuous improvement methods. Collaborate with process owners to close gaps, document findings, and report performance to management.

Qualifications

• Bachelor's degree in a related field is required.
• At least 1 year of experience in process improvement, quality assurance, compliance, audit support, or operational excellence.
• Knowledge in process mapping and SOP documentation.
• Strong analytical and problem-solving skills.
• Excellent documentation and report preparation abilities.
• Strong communication and cross-functional coordination skills.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Preference for ISO, Lean, Six Sigma, or Kaizen knowledge.

Responsibilities

• Reviews workflows and procedures to identify gaps and opportunities for improvement.
• Develops and updates SOPs to improve consistency and efficiency.
• Coordinates with department leaders to implement standardized processes.
• Monitors compliance with standards, policies, and regulatory requirements.
• Conducts quality checks, process reviews, and audits to identify gaps and risks.
• Prepares performance reports to support management decisions.
• Tracks process performance and service delivery metrics.
• Monitors corrective actions and maintains audit documentation.

Skills

Analytical thinking

Problem-solving

Communication

Documentation

Cross-functional coordination

MS Excel

PowerPoint

SOP development

Process mapping

Continuous improvement

Education

Bachelor's degree in Industrial Engineering, Business Administration, Operations Management, Quality Management, or related field

Tools

Excel

PowerPoint

Job description

Polematrix Systems & Construction, Inc. seeks a Process & Quality Specialist to drive efficiency, standardize workflows, and ensure compliance with quality standards across departments in Metro Manila, enabling consistent, high-quality operations.

You will review workflows, develop and update SOPs, monitor key metrics, support audits, and coach teams to apply continuous improvement methods. Collaborate with process owners to close gaps, document findings, and report performance to management.