Process Improvement & Analytics Analyst

Tap Growth ai; Mandaluyong; On-site; PHP 420,000 - 660,000; Full time

Job summary

Tap Growth ai is seeking a detail-oriented Process Development Analyst to optimize business processes and drive efficiency from the Mandaluyong office. The role requires at least 2 years in process analysis and strong data skills.

You will organize SOPs, monitor performance, identify gaps, and support corrective actions. Collaboration with teams and rigorous documentation are essential to succeed in this role.

Qualifications

• Minimum 2 years of experience in process analysis or related field.
• Strong analytical and critical thinking abilities.
• Excellent communication and documentation skills.
• Proficiency in data analysis tools (Excel, Power BI, etc.).
• Proficiency in process mapping tools and methodologies.
• Ability to work independently and as part of a team.

Responsibilities

• Organize and update SOPs and onboarding documents.
• Monitor process compliance and performance.
• Identify gaps and recommend improvements.
• Support issue resolution and corrective actions.
• Maintain reports, dashboards, and process documentation.

Skills

Analytical thinking

Problem solving

Communication

Documentation

Independence

Teamwork

Tools

Excel

Power BI

Job description

Tap Growth ai is seeking a detail-oriented Process Development Analyst to optimize business processes and drive efficiency from the Mandaluyong office. The role requires at least 2 years in process analysis and strong data skills.

You will organize SOPs, monitor performance, identify gaps, and support corrective actions. Collaboration with teams and rigorous documentation are essential to succeed in this role.