Process Excellence Specialist

Tasq Work; Pasig; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

Tasq Work in the Philippines is seeking a Mid-Level Specialist to lead high-visibility process-improvement initiatives across the organization. You will identify bottlenecks, reduce waste, and foster a continuous improvement mindset in collaboration with multiple departments.

Responsibilities include end-to-end transformation, data-driven insights,Project governance, and change management. You’ll partner with IT/RPA teams to spot automation opportunities and sustain gains through metrics-driven

Qualifications

• 3–5 years in Process Excellence, CI, or management consulting.
• Lean Six Sigma Green Belt required; Black Belt is a plus.
• Analytical with proficiency in data visualization and process-mapping tools.
• Strategic thinker who can operate at a high level and dive into details.
• Strong communication to non-technical stakeholders.

Responsibilities

• Lead end-to-end process transformation by mapping as-is workflows and removing redundancies.
• Analyze KPIs and financial metrics to uncover trends and opportunities.
• Manage improvement projects (Lean/Six Sigma/Kaizen) ensuring on-time delivery and sustained gains.
• Collaborate with Operations, Finance, HR, and other teams to align better ways of working.
• Develop training materials and change-management plans to drive adoption.
• Identify processes ripe for automation with IT/RPA partners.

Skills

Process Excellence

Continuous Improvement

Data Visualization

KPI Analysis

Project Management

Education

Lean Six Sigma Green Belt

Tools

Power BI

Tableau

Visio

Lucidchart

Signavio

Job description

Work Location: Pasig City, Metro Manila

Work Setup: Hybrid/Onsite

Mid-Level Specialist, you will lead high-visibility projects that directly influence our operational bottom line. Your focus will be on identifying bottlenecks, reducing waste, and fostering a \"continuous improvement\" mindset across the organization.

Key Responsibilities:

• End-to-End Process Transformation: Lead the diagnosis, design, and implementation of process improvements. You will map \"As-Is\" workflows and eliminate redundancies and maximize output.


• Data-Driven Insights: Analyze operational KPIs and financial metrics to identify trends and \"low-hanging fruit\". You'll turn raw data into actionable insights that justify process changes to senior leadership.


• Project Management & Governance: Manage a portfolio of improvement projects (Lean, Six Sigma, or Kaizen). You will ensure projects are delivered on time, within scope, and that the gains are sustained through robust monitoring plans.


• Cross-Functional Collaboration: Act as a consultant to various departments (Operations, Finance, HR, etc.). You'll lead workshops to understand the frontline reality and align stakeholders on better ways of working.


• Change Management: It's not just about the process; it's about the people. You will develop training materials and communication plans to ensure new processes are adopted smoothly and enthusiastically.


• Automation Identification: Work closely with IT and RPA teams to identify processes ripe for automation, ensuring we quality.

Qualifications:

• At least 3 to 5 years of experience in Process Excellence, Continuous Improvement, or Management Consulting.


• Certified: You hold a Lean Six Sigma Green Belt (Black Belt is a plus).


• Analytical: You are proficient in data visualization tools (like Power BI or Tableau) and process mapping software (like Visio, Lucidchart, or Signavio).


• Strategist & Executor: You can think at a high level about business goals but aren't afraid to get into the weeds of a spreadsheet or a workflow diagram.


• Communicator: You can explain complex methodologies to non-technical stakeholders in a way that is compelling and easy to understand.