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Cargo Padala Express Forwarding Services Corp in Pasay City is seeking a Process Engineer to gather, analyze, and document business requirements, process flows, and functional specifications for new systems and digital initiatives. You will collaborate with stakeholders, validate needs, and serve as a liaison between end-users and technical teams to ensure alignment of operations and system solutions.
Experience in Lean Six Sigma is a plus; knowledge of diagramming tools such as MS Visio or
Cargo Padala Express Forwarding Services Corp
Gather, analyze, and document business requirements, process flows, and functional specifications for new systems, enhancements, and digital initiatives. Collaborate with stakeholders to collect requirements, validate business needs, and ensure alignment between operational objectives and system solutions. Serve as the liaison between end-users and technical teams to facilitate communication, clarify requirements, and resolve process-related concerns. Evaluate existing business processes and digital touchpoints, recommending and designing improvements to enhance efficiency, user experience, and business performance. Conduct quality assurance and user acceptance testing for system developments and UI/UX designs to ensure compliance with approved business requirements and processes. Prepare project documentation, including user stories, test cases, user testing guides, and process documentation. Monitor project progress, provide status updates, and support the timely delivery of assigned initiatives while researching industry trends and best practices to drive continuous improvement.
Head Office, Pasay City
Full-time
Digital Marketing Technology
Rank and File