Process & Controls Lead — Bank Operations & Transformation

weSource Management Consultancy Firm; Makati; On-site; PHP 1,015,560 - 1,216,440; Full time

Job summary

A leading consultancy firm based in Makati seeks a Process and Control Manager to manage and improve process documentation and controls within the Bank. The role involves evaluating current processes, implementing improvements, and ensuring the integration of customer feedback into practices. Candidates should have a strong background in process management and change management in a banking environment. This position offers a competitive salary and the chance to drive operational excellence.

Qualifications

• Experience in process documentation and improvement.
• Ability to manage cross-functional teams.
• Strong analytical skills for ongoing evaluations.

Responsibilities

• Evaluate existing business processes and implement improvements.
• Manage creation and updates of process documentation.
• Drive customer feedback integration into process designs.
• Lead change management initiatives and quality delivery.

Skills

Process improvement strategies

Cross-functional team management

Root cause analysis

Documentation standards

Change management

Job description

A leading consultancy firm based in Makati seeks a Process and Control Manager to manage and improve process documentation and controls within the Bank. The role involves evaluating current processes, implementing improvements, and ensuring the integration of customer feedback into practices. Candidates should have a strong background in process management and change management in a banking environment. This position offers a competitive salary and the chance to drive operational excellence.