Compliance Auditor

inspiro; Makati; On-site; PHP 350,000 - 550,000; Full time

Job summary

inspiro in Makati, Philippines is seeking an Audit and Compliance Supervisor responsible for planning, facilitation, and promotion of strategies and programs across business units in line with company policies.

The ideal candidate will have ISO 9001 certification, 1–2 years in supervisory quality role, and strong skills in root cause analysis and client management, with solid English communication.

Qualifications

• Bachelor's/College degree in any field.
• ISO 9001 trained or certified.
• 1–2 years supervisory experience in quality management.
• 2–3 years working experience in the Call Center Industry preferred.
• Excellent English oral and written communication skills.
• Experience and successfully led a process audit activity.
• Advance knowledge on client management.

Responsibilities

• Plan, facilitate and promote Audit and Compliance strategies and programs to business units in accordance with company policies and requirements.

Skills

English communication

Root cause analysis

Client management

Process audit

Education

Bachelor's degree (any field)

ISO 9001 trained/certified

Job description

Responsible for the planning, facilitation, and promotion of Audit and Compliance strategies and programs to business units in accordance with company’s Audit and Compliance policies and requirements.

EDUCATION and EXPERIENCE

• Must be ISO 9001 trained or certified
• Preferably with one to two years’ experience in supervisory role overseeing quality management and with ISO QMS background
• Candidate must possess at least a Bachelor's/College Degree in any field
• Preferably with 2-3 years working experience in the Call Center Industry
• Good English oral and written communication skill
• Experience and successfully led a process audit activity
• Excellent knowledge in performing root cause analysis (business and data analysis)
• Advance knowledge on Client Management