ISO 9001 Quality & Process Auditor

inspiro; Makati; On-site; PHP 350,000 - 550,000; Full time

Job summary

inspiro in Makati, Philippines is seeking an Audit and Compliance Supervisor responsible for planning, facilitation, and promotion of strategies and programs across business units in line with company policies.

The ideal candidate will have ISO 9001 certification, 1–2 years in supervisory quality role, and strong skills in root cause analysis and client management, with solid English communication.

Qualifications

• Bachelor's/College degree in any field.
• ISO 9001 trained or certified.
• 1–2 years supervisory experience in quality management.
• 2–3 years working experience in the Call Center Industry preferred.
• Excellent English oral and written communication skills.
• Experience and successfully led a process audit activity.
• Advance knowledge on client management.

Responsibilities

• Plan, facilitate and promote Audit and Compliance strategies and programs to business units in accordance with company policies and requirements.

Skills

English communication

Root cause analysis

Client management

Process audit

Education

Bachelor's degree (any field)

ISO 9001 trained/certified

Job description

inspiro in Makati, Philippines is seeking an Audit and Compliance Supervisor responsible for planning, facilitation, and promotion of strategies and programs across business units in line with company policies.

The ideal candidate will have ISO 9001 certification, 1–2 years in supervisory quality role, and strong skills in root cause analysis and client management, with solid English communication.