Process Analyst: Drive Process Improvements & Change

VBP; Cebu City; In loco; PHP 420.000 - 660.000; Tempo pieno

Vantaggi offerti da questo lavoro

HMO coverage 500K per incident

Dental & Optical benefits

2-week Christmas vacation

Electricity & Data subsidies

Educational assistance 25K

Training and equipment provided

Fixed Mon-Fri 7 AM–4 PM

Descrizione del lavoro

VBP is seeking a Process Analyst to support Finance teams by analyzing business processes, gathering requirements, and mapping workflows. The role emphasizes root-cause analysis, documentation, and collaboration with offshore teams or remote partners.

You will engage stakeholders, define clear requirements, support solution design and testing, and help embed improvements across projects using Agile, Waterfall, or hybrid approaches. A detail-oriented, team-focused mindset is essential for success.

Competenze

• Proven experience in Process Analysis, Business Analysis, Continuous Improvement, or a related field.
• Strong requirements gathering, process mapping, and documentation skills.
• Experience using Visio or similar process-mapping tools.
• Knowledge of Lean Six Sigma, Agile, Waterfall, or hybrid methodologies is an advantage.
• Experience supporting solution design, testing, implementation, and change management.
• Intermediate to advanced Excel and Office skills.
• Strong analytical and root-cause analysis capabilities.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities while maintaining detail.

Mansioni

• Gathering and documenting business, functional, and operational requirements.
• Conducting stakeholder interviews, workshops, and discovery sessions.
• Analysing current processes to identify risks, inefficiencies, and improvements.
• Developing process maps, workflows, SOPs, user guides, and RACI matrices.
• Recommending and implementing process improvement and automation initiatives.
• Supporting solution design, system configuration, and business rule definition.
• Coordinating UAT, defect tracking, and issue resolution.
• Supporting project delivery through Agile, Waterfall, or hybrid methodologies.
• Providing go-live support, training, change management, and business readiness activities.
• Managing stakeholder communications, project updates, risks, and dependencies.

Conoscenze

Process analysis

Business analysis

Continuous improvement

Stakeholder management

Requirements gathering

Root-cause analysis

Communication

Facilitation

Multitasking

Strumenti

Visio

Microsoft Excel

Microsoft Office

Descrizione del lavoro

VBP is seeking a Process Analyst to support Finance teams by analyzing business processes, gathering requirements, and mapping workflows. The role emphasizes root-cause analysis, documentation, and collaboration with offshore teams or remote partners.

You will engage stakeholders, define clear requirements, support solution design and testing, and help embed improvements across projects using Agile, Waterfall, or hybrid approaches. A detail-oriented, team-focused mindset is essential for success.