Sr. Analyst, Process Analytics

Letit; Taguig; On-site; PHP 400,000 - 500,000; Full time

Job summary

Letit in the Philippines seeks a process improvement specialist to map and analyze end-to-end workflows using BPMN and process mining tools (Celonis, Lucid, Visio). You will document As-Is and To-Be states and identify automation opportunities.

You will collaborate with operations, IT, and finance to validate findings, secure buy-in, and drive successful implementation, including preparing clear BRDs and modeling future-state scenarios.

Responsibilities

• Perform end-to-end process mapping and analysis using BPMN standards and process mining tools (e.g., Celonis, Lucid, Visio, etc.).
• Conduct detailed variance analysis and RCA to identify inefficiencies, risks, and compliance gaps.
• Develop comprehensive process documentation, including As-Is and To-Be maps, and identify automation opportunities.
• Create clear, testable Business Requirements Documents (BRDs) to support improvement and transformation initiatives.
• Utilize task mining and simulation tools to model workflows and evaluate future-state scenarios.
• Collaborate with operations, IT, and finance teams to validate findings, secure buy-in, and ensure successful implementation.
• Prepare exec

Job description

Roles and Duties

• Perform end-to-end process mapping and analysis using BPMN standards and process mining tools (e.g., Celonis, Lucid, Visio, etc.).
• Conduct detailed variance analysis and RCA to identify inefficiencies, risks, and compliance gaps.
• Develop comprehensive process documentation, including As-Is and To-Be maps, and identify automation opportunities.
• Create clear, testable Business Requirements Documents (BRDs) to support improvement and transformation initiatives.
• Utilize task mining and simulation tools to model workflows and evaluate future-state scenarios.
• Collaborate with operations, IT, and finance teams to validate findings, secure buy-in, and ensure successful implementation.
• Prepare exec