Printer Technician

Risefully Inc.; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

A printer service company in Manila is looking for a Printer Technician to diagnose and repair diverse printers and printing equipment. This role involves providing excellent customer service, performing routine maintenance, and assisting clients with printer setup. Candidates should have 1-3 years of relevant experience and strong problem-solving skills.

Qualifications

• 1-3 years of experience as a printer technician or in a similar role.
• Detail-oriented and strong problem-solving skills.
• Ability to communicate effectively with clients.

Responsibilities

• Diagnose and repair various printers and printing equipment.
• Provide excellent customer service by addressing client issues.
• Perform routine maintenance and preventative measures on printers.
• Maintain accurate records of repairs and maintenance.
• Assist customers with installation and setup of printers.

Skills

Printer repair

Knowledge of small machinery

Customer service skills

Education

High school diploma or equivalent; technical certification in printer support

Job description

Overview

• Diagnose and repair a variety of printers (office printer and large format printer) and printing equipment (cutter plotter, mug press, heat press).
• Provide excellent customer service by addressing client issues and concerns.
• Perform routine maintenance and preventative measures on printers.
• Maintain accurate records of repairs and maintenance performed.
• Assist customers with installation and setup of printers and related devices.

Requirements

• Educational Qualifications: High school diploma or equivalent; technical certification in printer/technical support is a plus.
• Experience Level: 1-3 years of experience as a printer technician or in a similar role.
• Skills and Competencies: Proficient in printer repair, knowledge of small machinery, and strong customer service skills.
• Qualities and Traits: Detail-oriented, strong problem-solving skills, and ability to communicate effectively with clients.