A local printing service in Davao del Norte is seeking a technical support specialist. The role involves diagnosing and resolving issues with computer hardware and software related to printing equipment. Familiarity with various printer types and strong problem-solving skills are essential. This position offers an opportunity to maintain computer systems and assist printing staff effectively.
Qualifications
In-depth knowledge of computer hardware and software, including operating systems (Windows, macOS).
Experience with various types of printers and their maintenance procedures.
Ability to provide technical support on printing operations.
Responsibilities
Diagnose and troubleshoot computer hardware and software issues related to printing equipment.
Perform routine maintenance tasks and ensure network connectivity.
Assist printing staff with operating and troubleshooting issues.
Skills
Technical support
Troubleshooting
Problem-solving
Computer hardware knowledge
Software maintenance
Networking
Printer maintenance
Job description
Provide technical support: Diagnose and troubleshoot computer hardware and software issues related to printing equipment, including desktops, laptops, printers, scanners, and plotters.
Maintain computer systems: Perform routine maintenance tasks such as installing software updates, backing up data, and ensuring network connectivity.
Assist with printing operations: Provide technical support to printing staff on operating printing equipment and software, and assist with troubleshooting printing-related issues.
Strong technical skills: Possess in-depth knowledge of computer hardware and software, including operating systems (Windows, macOS), networking, and troubleshooting techniques.
Experience with printing equipment: Familiarity with various types of printers (e.g., inkjet, laser, large format) and their maintenance procedures.
Excellent problem-solving and analytical skills: Ability to diagnose and resolve technical issues efficiently and effectively.