Principal Site Reliability Engineer (SRE)

Lewis Personnel Management; Makati; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

Lewis Personnel Management is seeking a Principal Site Reliability Engineer (SRE) to architect the intelligent heartbeat of our enterprise ecosystem. You will lead the architectural strategy for event management, telemetry, and automated operations across a modern multi-cloud landscape.

You will collaborate with cross-functional engineering leads to design resilient, proactive, and self-healing systems, steering observability standards and automation initiatives in a hybrid work model (2-3x

Qualifications

• Extensive background leading enterprise monitoring, observability, or IT architecture initiatives.
• Demonstrated mastery in alert integrations and AIOps platform implementation (specifically ServiceNow ITOM Event Management).
• Hands-on experience with cloud telemetry (Azure Monitor, Log Analytics, KQL), synthetic transaction monitoring, and proactive performance management.
• Strong coding skills in Python, PowerShell, JavaScript, C#, or SQL, with API-driven automation and configuration tools (Ansible, DevOps workflows).
• Deep understanding of Application Performance Management (APM), network architecture (WAN/LAN, TCP/IP, PKI), and ITSM governance frameworks.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.

Responsibilities

• Observability Architecture: Direct the design and rollout of scalable event management, telemetry pipelines, and automated incident response frameworks.
• Platform & Alert Integration: Lead the integration of modern observability streams into enterprise ITOM and AIOps platforms to drive rapid event correlation and remediation.
• Cross-Domain Collaboration: Partner with domain leads across cloud infrastructure, application performance monitoring (APM), and network design to build unified observability standards.
• Hybrid & Cloud Solutions: Architect end-to-end monitoring strategies for workloads across SaaS, IaaS, and PaaS environments.
• Innovation & Engineering: Drive automation strategies, software upgrade plans, and proof-of-concept initiatives to continuously advance enterprise AIOps capabilities.

Skills

SRE Architecture

Event Management

AIOps

Cloud Telemetry

Automation Scripting

APM & Networking

Education

Bachelor's degree in CS/IT/Engineering

Tools

ServiceNow ITOM

Azure Monitor

Grafana

Prometheus

AppDynamics

ThousandEyes

Riverbed

Nobl9

Python

PowerShell

JavaScript

.NET/C#

REST APIs

Ansible

Job description

Location: Makati City | Hybrid 2-3x RTO per week (M-F)

Employment type: Full-time | Day Shift

Role Overview

Architect the intelligent heartbeat of our enterprise ecosystem! We are looking for a Principal Site Reliability Engineer (SRE) to join our Monitoring and Observability Design Team. In this role, you will lead the architectural strategy for enterprise event management, telemetry, and automated operations. You will partner with cross-functional engineering leads to design resilient, proactive, and self-healing systems across a modern multi-cloud landscape.

Key Responsibilities

• Observability Architecture: Direct the design and rollout of scalable event management, telemetry pipelines, and automated incident response frameworks.
• Platform & Alert Integration: Lead the integration of modern observability streams into enterprise ITOM and AIOps platforms to drive rapid event correlation and remediation.
• Cross-Domain Collaboration: Partner with domain leads across cloud infrastructure, application performance monitoring (APM), and network design to build unified observability standards.
• Hybrid & Cloud Solutions: Architect end-to-end monitoring strategies for workloads across SaaS, IaaS, and PaaS environments.
• Innovation & Engineering: Drive automation strategies, software upgrade plans, and proof-of-concept initiatives to continuously advance enterprise AIOps capabilities.

Qualifications

• SRE & Architecture Expertise: Extensive background leading enterprise monitoring, observability, or IT architecture initiatives.
• Event Management & AIOps: Demonstrated mastery in alert integrations and AIOps platform implementation (specifically ServiceNow ITOM Event Management).
• Cloud & Telemetry: Hands-on experience with cloud telemetry (Azure Monitor, Log Analytics, KQL), synthetic transaction monitoring, and proactive performance management.
• Automation & Scripting: Strong coding skills in Python, PowerShell, JavaScript, C#, or SQL, along with API-driven automation and configuration tools (Ansible, DevOps workflows).
• Technical Fundamentals: Deep understanding of Application Performance Management (APM), network architecture (WAN/LAN, TCP/IP, PKI), and ITSM governance frameworks.
• Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.

Technology Stack

• ITOM & AIOps: ServiceNow ITOM, Event Management, Automated Incident Correlation
• Observability & APM Tools: Azure Monitor, Grafana, Prometheus, AppDynamics, ThousandEyes, Riverbed, Nobl9
• Scripting & DevOps: Python, PowerShell, JavaScript, .NET/C#, REST APIs, Ansible

RH-TT