A customer service company in Davao del Sur is looking for candidates to assist customers through various channels. The role requires strong communication skills, and proficiency with CRM and Microsoft Office tools. Candidates should have a high school diploma, with a preference for those holding a bachelor's degree in a related field. Experience in sales or customer service is essential.
Qualifications
Proven experience in sales, customer service, or a similar role.
Responsibilities
Greet and assist customers in person, over the phone, or online.
Answer customer inquiries and provide product or service information.
Handle complaints and escalate issues to the appropriate team when necessary.
Skills
Strong verbal and written communication skills
Proficiency in using CRM software
Proficiency in Microsoft Office Suite
Education
High school diploma or equivalent
Bachelor's degree in Business, Marketing, or related field
Job description
Greet and assist customers in person, over the phone, or online.
Answer customer inquiries and provide product or service information.
Handle complaints and escalate issues to the appropriate team when necessary.
High school diploma or equivalent (Bachelor's degree in Business, Marketing, or related field is a plus).
Proven experience in sales, customer service, or a similar role.
Skills and Qualifications:
Strong verbal and written communication skills.
Proficiency in using CRM software, Microsoft Office Suite, or similar tools.