Pre-Sales Customer Service Representative

Driven Manpower Corporation; Manila; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading recruitment agency in Manila seeks a customer support professional to assist customers with inquiries and enhance engagement through social media. The ideal candidate holds a Bachelor’s degree, possesses strong interpersonal skills, and is enthusiastic about learning digital marketing. Responsibilities include collaborating with the sales team and utilizing tools like Shopify and Salesforce for effective customer interaction. This is a full-time, on-site position requiring no prior experience.

Qualifications

• 0-2 years of experience in customer service.
• Familiarity with digital marketing trends.

Responsibilities

• Assist customers with inquiries related to products and services.
• Collaborate with the sales team to identify opportunities and present solutions.
• Utilize digital marketing tools like Shopify and Salesforce.

Skills

Strong interpersonal skills

Customer service experience

Proficiency in Adobe Suite

Proficiency in Canva

Proficiency in Capcut

Familiarity with Salesforce

Familiarity with Shopify

Education

Bachelor's degree in a relevant field

Job description

Driven Manpower Corporation

On-site - Manila No Exp Required Bachelor Full-time

Description

• Assist customers with inquiries related to products and services, providing exceptional customer support.
• Collaborate with the sales team to identify opportunities and present product solutions to potential clients.
• Utilize digital marketing tools and platforms such as Shopify and Salesforce to manage customer interactions and sales pipelines.
• Engage with customers through various social media channels including TikTok to enhance brand visibility and customer engagement.
• Create marketing materials using Adobe Suite and Canva to support the pre-sales process.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Junior: 0–2 years.
• Skills and Competencies: Strong interpersonal skills and experience in customer service.
• Skills and Competencies: Proficient in Adobe Suite, Canva, and Capcut for creating marketing content.
• Skills and Competencies: Familiarity with Salesforce and Shopify for managing sales activities.
• Qualities and Traits: Enthusiastic, self-motivated, and eager to learn about digital marketing trends.

Working Location

37thL Pearl Of The Orient Tower, Pearl of the Orient Tower. 1240 Roxas Blvd, Malate, Manila, 1000 Metro Manila, Philippines