Pre-Sales & Customer Solutions Associate

Driven Manpower Corporation; Manila; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading recruitment agency in Manila seeks a customer support professional to assist customers with inquiries and enhance engagement through social media. The ideal candidate holds a Bachelor’s degree, possesses strong interpersonal skills, and is enthusiastic about learning digital marketing. Responsibilities include collaborating with the sales team and utilizing tools like Shopify and Salesforce for effective customer interaction. This is a full-time, on-site position requiring no prior experience.

Qualifications

• 0-2 years of experience in customer service.
• Familiarity with digital marketing trends.

Responsibilities

• Assist customers with inquiries related to products and services.
• Collaborate with the sales team to identify opportunities and present solutions.
• Utilize digital marketing tools like Shopify and Salesforce.

Skills

Strong interpersonal skills

Customer service experience

Proficiency in Adobe Suite

Proficiency in Canva

Proficiency in Capcut

Familiarity with Salesforce

Familiarity with Shopify

Education

Bachelor's degree in a relevant field

Job description

A leading recruitment agency in Manila seeks a customer support professional to assist customers with inquiries and enhance engagement through social media. The ideal candidate holds a Bachelor’s degree, possesses strong interpersonal skills, and is enthusiastic about learning digital marketing. Responsibilities include collaborating with the sales team and utilizing tools like Shopify and Salesforce for effective customer interaction. This is a full-time, on-site position requiring no prior experience.