Sales Online Representative

Metroshoppers Ventures Inc.; Makati; On-site; PHP 300,000 - 450,000; Full time

Job summary

A thriving e-commerce company in Makati is seeking a talented individual to manage and optimize online sales operations across platforms like TikTok Shop and Facebook. The role requires proven experience in e-commerce management, a strong background in social commerce, and excellent communication skills. You will be responsible for executing marketing campaigns, handling customer engagement, and analyzing sales performance to drive growth. Candidates should have a Bachelor's degree and a proactive, flexible approach to challenges.

Qualifications

• Proven experience in online sales and e-commerce management.
• Strong background in TikTok Shop operations and social commerce.
• Knowledgeable in social media marketing strategies and online selling tools.
• Comfortable using analytics, dashboards, and performance reports.
• Excellent communication and customer engagement skills.

Responsibilities

• Manage and optimize online sales operations on e-commerce platforms.
• Plan, execute, and monitor e-commerce marketing campaigns.
• Handle product listings, pricing, and inventory coordination.
• Respond to customer inquiries, comments, and messages professionally and promptly.
• Coordinate and assist in live selling, online promotions, and influencer/affiliate campaigns.
• Analyze sales performance, engagement, and conversion data to improve results.
• Stay updated with TikTok trends, algorithms, and platform policies.
• Work closely with marketing and logistics teams to ensure smooth online operations.

Skills

Online sales and e-commerce management

TikTok Shop operations

Social media marketing strategies

Customer engagement skills

Customer engagement

Education

Bachelor's degree

Tools

Analytics dashboards

Job description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

Key Responsibilities:

• Manage and optimize online sales operations on TikTok Shop, Facebook, Instagram, and other e-commerce platforms.
• Plan, execute, and monitor e-commerce marketing campaigns, promotions, and product launches.
• Handle product listings, pricing, inventory coordination, and order fulfillment tracking
• Respond to customer inquiries, comments, and messages professionally and promptly
• Coordinate and assist in live selling, online promotions, and influencer/affiliate campaigns
• Analyze sales performance, engagement, and conversion data to improve results
• Stay updated with TikTok trends, algorithms, and platform policies
• Work closely with marketing and logistics teams to ensure smooth online operations

Qualifications & Experience:

• Proven experience in online sales and e-commerce management
• Strong background in TikTok Shop operations and social commerce
• Knowledgeable in social media marketing strategies and online selling tools
• Comfortable using analytics, dashboards, and performance reports
• Excellent communication and customer engagement skills

Personality & Skills:

• Game to all – flexible, proactive, and willing to take on challenges
• Jolly and approachable – positive energy and team player mindset
• Sales-oriented with a strong sense of initiative
• Creative, confident, and comfortable interacting online
• Organized, detail-oriented, and results-driven