Practice Manager: Paediatric Hearing & Allied Health

Outsourced Staff; Philippines; On-site; PHP 223,000 - 446,000; Full time

Job summary

Outsourced Staff is seeking a dedicated Patient & Referral Administration specialist to support our clinic and school operations. You will upload referrals, create patient records, and manage doctor contacts from referrals or practice websites, ensuring accurate patient data and Medicare details.

You will also coordinate school screenings, manage scheduling, and support day-of visits remotely. The role includes reporting, content posting, and strict adherence to confidentiality and SOPs.

Qualifications

• Experience in healthcare administration or school screening coordination is preferred.
• Ability to manage confidential information and communicate clearly with doctors, parents, and schools.
• Attention to detail in data entry, scheduling, and record-keeping is essential.

Responsibilities

• Upload referrals to patient profiles and create new patient records from referrals.
• Create new doctor contacts from referrals or practice websites.
• Send completed reports to doctors and parents and prepare clinician letters.
• Keep patient profiles accurate with Medicare details and contact information.
• Manage enquiries from prospective schools and track statuses (contacted, interested, confirmed, declined).
• Schedule and roster staff across clinic, school, and home visits.
• Maintain practice management system and Excel trackers; update SOPs and compliance registers.
• Coordinate university clinical placements and distribute handbooks to students.
• Produce 2-3 educational social media posts per week for schools and parents.
• Distinguish inbound referrals from outbound reports and handle each with appropriate consent.
• Own mistakes immediately and follow correct processes.

Skills

Administration

Data entry

Scheduling

Communication

Microsoft Excel

Tools

Excel

Job description

Outsourced Staff is seeking a dedicated Patient & Referral Administration specialist to support our clinic and school operations. You will upload referrals, create patient records, and manage doctor contacts from referrals or practice websites, ensuring accurate patient data and Medicare details.

You will also coordinate school screenings, manage scheduling, and support day-of visits remotely. The role includes reporting, content posting, and strict adherence to confidentiality and SOPs.